A
Sales
Key Account Manager Job AGL
AGL
Kenya
Full-time
On-site
Posted: 2 hours ago
Expires: Oct 31, 2026
Salary:
Not listed
Job description
Sales & Marketing Jobs, AGL Jobs. Responsible for managing key client relationships, analysing account performance, identifying business opportunities, developing account strategies, addressing customer needs, managing pricing, resolving disputes, conducting account reviews, and preparing sales reports. Requires a Bachelor’s degree in Sales and Marketing, with at least five years’ experience in sales, marketing, or a related field. The position is based in Nairobi and requires on-site work.
Key Responsibilities
- To provide a link between the company and key clients to enhance their satisfaction and retention.
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports
- Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
- Develop a strategy for managing key accounts and ensure its implementation
- Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
- Develop pricing structures for key clients
- Resolve disputes and maintain client relationships to promote client retention
- Conduct account reviews
- Analyze and adapt new strategies to react to changing business trends
- Conduct client visits based on target prospects.
- Generate weekly sales reports and submit to management
Qualifications
- Bachelor’s degree in Sales and Marketing.
- 5 years of experience in either sales, marketing or related field.