Inside Sales Executive Job AGL Nairobi, Kenya
AGL Nairobi, Kenya
Job description
Key Responsibilities
- Lead Generation: shall actively seek new sales opportunities through various methods, including cold calling, mail outreach, the use of data from AGL CRM software and follow up on inbound sales leads.
- Customer Communication: engage potential and existing customers to understand their needs, answer their inquiries and provide service/solution information.
- Sales Presentation: create and deliver tailored sales presentation to showcase the offering highlighting benefits and features.
- Closing Sales: closing sales by confirming rates and terms agreed by AGL network and formalizing same with a signed quotation from CZ. Ensuring KYC is completed for all new AGL clients.
- Account Management: Maintaining relationships within AGL and CZ overseeing the flow of information and ensuring deadlines are met. Ensuring customer satisfaction and identifying upselling opportunities. Presenting offers to management for approval.
- Record Keeping: maintaining accurate records of sale activities, customer interactions and follow up actions in the CRM.
- Collaboration: work closely with the marketing team and the AGL Sales team to develop effective strategies and achieve sales targets.
Qualifications
- Bachelor’s degree in Marketing, Administration or related field.
- 3 Years experience in Inside Sales and Logistics Industry.
- Communication: excellent verbal and written communication skills are essential for engaging with customers and presenting information effectively.
- Interpersonal Skills: ability to build rapport and establish trust with clients is crucial for successful sales
- Self-Motivation: self-driven and target oriented with a passion for sales
- Organizational Skills: strong organizational skills to manage multiple accounts and sales processes simultaneously.
- Technical proficiency; familiar with CRM software and other sales tools for tracking sales activities and customer interactions.