Job description

HERO CONTROL SYSTEM (HCS) LTD

O’SENSE SALES EXECUTIVE – SME ACQUISITION

O’Sense | Sales & Business Development

Position Details

Company	Hero Control System (HCS) LTD
Product	O’Sense
Department	Sales & Business Development
Reports to	Chief Operating Officer / Commercial Lead
Location	Lusaka, Zambia
Employment	Full-time

1. Job Purpose

The Sales Executive will acquire new SME customers through field prospecting, decision-maker engagement, needs analysis, O’Sense demonstrations, conversion and customer expansion.

Key Responsibilities

Identify and build a database of potential SME customers.
Conduct daily field prospecting, calls, WhatsApp outreach and business visits.
Identify owners, directors and decision-makers.
Understand problems involving payroll, sales follow-up, stock, invoicing, bookkeeping and administration.
Match the customer’s immediate problem to the most relevant O’Sense application.
Conduct practical product demonstrations and explain O’Sense in simple business language.
Prepare proposals, follow up prospects, handle objections and close sales within approved parameters.
Ensure customer activation and onboarding.
Identify cross-selling and upselling opportunities after the initial sale.

Primary Target Market

Retail businesses
Wholesalers and distributors
Professional service businesses
General SMEs
Growing owner-managed businesses
Businesses relying heavily on spreadsheets, notebooks and WhatsApp.

Primary O’Sense Focus

SalesOps – clients, pipeline and sales intelligence.
Inventory – product catalogue, stock, quotations and online store.
Xeel – employee management, payroll, payslips, leave and attendance.
MoneySense – books and financial visibility.

Required Qualifications & Experience

Grade 12 certificate or equivalent.
Diploma/degree in Business, Marketing, Sales, IT or related field is an advantage.
Minimum 2 years’ proven sales/business development experience.
Experience meeting sales targets is strongly preferred.
Technology, telecommunications, financial services, business services or SaaS sales experience is an advantage.

Skills & Competencies

Strong communication and negotiation.
Prospecting and lead generation.
Customer relationship management.
Presentation and demonstration ability.
Business problem identification.
Digital and WhatsApp proficiency.
Strong follow-up discipline.
Self-management, resilience and initiative.

Performance Targets – Initial 90-Day Pilot

KPI	Initial Monthly Target
Businesses researched	100
Businesses contacted	75
Meaningful conversations	30
Qualified prospects	15
Demonstrations	10
Free registrations	8
New paying customers	3–5
CRM records updated	100%

Compensation

Proposed: K3,000 monthly base salary + K500 field/communication allowance. Proposed performance commission: 10% of qualifying cash collected from new customers during their first three months, subject to HCS approval and confirmation of O’Sense pricing and gross-margin economics.

Selection Process

Shortlisted candidates should complete a practical sales assessment covering prospecting, needs discovery, a short O’Sense pitch, objection handling and ability to secure a next step.

Operational software for your business. Built on the WhatsApp you already use.

How To Apply: Email: Amin@hcsys.co
Closing Date: 30th September, 2026

Requirements

Apply by email: amin@hcsys.co

O’Sense Sales Executive – SME Acquisition