Cash Consultant/Teller Job Standard Bank, Nairobi, Kenya
Standard Bank, Nairobi, Kenya
Job description
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Type of Qualification: First Degree
Experience Required
1-2 years
- Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
- Familiar with the legal aspects regarding cash handling.
- Knowledge of other departments and their functions within a branch.
Additional Information
Behavioural Competencies
- Articulating Information
- Examining Information
- Following Procedures
- Managing Tasks
- Understanding People
- Upholding Standards
Technical Competencies
- Banking Process & Procedures
- Customer Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge