B2B Reporting & Analytics Manager Job Airtel, Nairobi, Kenya

Job description

Key Responsibilities

Business Reporting and Analysis

• Monthly consolidation of revenue and KPIs for both Flash & forecast and month end reporting cycles complete with commentary on reasons for period on period variance and as compared to F&F consolidated reports
• Update monthly function review decks
• Lead deep-dive analytics to uncover root causes of performance issues or to quantify impact affecting accurate revenue reporting
• Delivers ad hoc reports on KPIs and products within stipulated timelines

Product Performance Analysis

• Conduct in-depth analysis of product performance monthly i.e. revenue, usage and subscriber analysis for monthly business review discussions. 
• Go beyond data delivery by providing insightful commentary, identifying key trends, and highlighting areas of opportunity or risk for the business.
• Use data to collaborate with Head of Sales and Head of Mobility to evaluate the effectiveness of existing products and identify opportunities for product innovation and grow revenue
• Continuously track and analyze daily trends on prepaid products and flag out any anomalies

Customer Value Management

• Monthly inactivity analysis to provide insights for targeted CLM initiatives 
• Provide detailed churn analysis for both fixed data and mobility solutions across OPCOs
• Provide analysis at segment and account level on revenue, usage and subscriber KPIs
• Maintain a tracker for identified cross selling initiatives between Fixed Data and mobility

Automation and continuous improvement

• Business owner and primary SPOC for all automations involving cross functional teams
• Proactively collaborate with stakeholders to understand existing business challenges and translate them into technical reporting requirements.
• Engages product teams to ensure product reporting is automated at point of product configuration
• Responsible for clean up of existing products to ensure standardized logic for reporting across markets
• Implement and monitor data quality checks to ensure accuracy and reliability of all published reports

Team Leadership & Development

• Train and upskill OPCO revenue analysts
• Foster a culture of continuous improvement, technical excellence, and business acumen within the function across markets

Qualifications

• Bachelor’s degree in Data Analytics, Business, Information Systems, Computer Science, or a related field.
• 5+ years of experience in a business intelligence, reporting, or data analytics role
• Proven experience in a B2B environment, supporting commercial functions 
• Expertise in data visualization and BI tools (e.g., Tableau, Power BI, Looker) and advanced proficiency in SQL.
• Ability to deal with ambiguity, tight timelines, multiple priorities in a fast moving constantly changing environment
• Inter personnel skill 
• Business and commercial acumen
• Ability to align strategies and systems to business needs

How to Apply

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