Sales Assistant at Vivo Fashion Group
Vivo Fashion Group
Job description
Sales Assistant at Vivo Fashion Group
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Posted: Oct 3, 2026
Deadline: Oct 16, 2026
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Vivo's mission is to create economic opportunities in Africa through fashion. Our vision is to see Africa Dressing the World. Vivo was founded by Wandia Gichuru and Anne Marie Burugu in 2011. 12 years on, we are East Africas largest ladies fashion brand, designing and manufacturing 100% on the African continent. More importantly we aim to inspire a wh...
Sales Assistant
Job Type Full Time
Qualification Diploma
Experience 2 years
Location Nairobi
Job Field Sales and Business Development
Job Purpose
To provide high class customer service and increase company’s growth and revenue through sales maximization; by making sure that Vivo customers receive exceptional service at the retail outlets, that the outlets are maintained to high Visual and Housekeeping standards and to carry out required processes and activities related to revenue collection and management of inventory and other assets held at store.
Key Responsibilities
Boost sales by providing top-notch customer service and ensuring high satisfaction.
Meet customer needs and handle requests quickly and politely.
Manage sales support tasks and maintain store cleanliness.
Maintain accurate records of inventory levels and stock movements.
Arrange and store products in designated areas for easy retrieval and efficient space utilization.
Ensure timely fulfillment of orders and distribution of goods to meet operational needs.
Keep store displays and merchandising up to brand standards.
Implement and communicate special offers and promotions.
Collect and share customer feedback to help improve our service.
Key Skills
Strong abilities in upselling and cross-selling.
Expertise in building and maintaining customer relationships.
Proficient in planning, organizing, and managing time effectively.
Skilled in inventory management and visual merchandising.
Experience with Point of Sales (POS) systems and proficiency in MS Office.
Knowledge of visual merchandising and fashion styling.
Qualifications & Experience
Diploma in Sales, Customer Service, or Business Management.
2 years in Sales or Marketing.
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