Quality Assurance Technologist

• Align Quality goals and objectives with Business Strategic Priorities
• Engage with internal customers to develop partnerships and capability
• Leads the implementation of Quality (Control) at source and the development of the Quality Assurance function at plant level

2.

• Maintenance of the Quality system and ensure CCBA and TCCC standards are met
• Ensure Quality Governance, Good Manufacturing Practice and Good Laboratory Practice standards are maintained in all facilities
• Review and Interpretation of SPC data and ensuring that this knowledge is extended to the production lines
• Monitor the implementation of the non-conformance program. Final decision on rejections lies with the QAT
• Ensure that the Sanitation Matrix is adhered to and ensure that data is reviewed by the QC
• Review all quality related data and ensure that daily data review routines are kept by QCs. Implement corrective action for data integrity issues
• Ensure that corrective action is taken by the relevant responsible individuals
• Ensure that all quality related packaging and ingredient problems are properly documented, reported to the suppliers via procurement and review corrective action plans presented by suppliers.
• Review suitability of level 1 and level 2 Quality KPI’s for SC Ways teams

 3. Manage the Quality and Laboratory Environment

• Lead the CCBA QAQC function
• Manage laboratory Equipment and Consumables
• Ensure that SPC and Capability Surveys as well as Trade Quality and age surveys are done at required frequencies
• Oversee specialised testing e.g. Micro. Ensure that results are reviewed and assist production team leaders with trouble shooting and resolving of micro issues in the plant
• Develop Quality Capability (Skills, Competence & Succession)
• Ensure that relevant reporting is done as per reporting schedules
• Manage Pest Control Programme
• Run the Sensory Evaluation Programme

4.

• Ensure that RCA processes relating to quality issues address the relevant root cause
• Assist production teams with this process where required.
• Review quality issue trends and ensure that the appropriate RCA process is followed where basic RCA processes does not address the issues.

5. Manage Safety Health and Environmental Standards

• Ensure compliance with safety, health and environmental policies and procedures where applicable
• Contribute to the management of sustainable development issues to achieve key sustainable targets (WUR and EUR)

 6. Human Resource Management

• Lead the CCBA QAQC function
• Manage laboratory Equipment
• Ensure individual KPIs are aligned to KPIs of Country Management Team
• People Management
• Performance Management – On-going, informal performance monitoring, feedback and coaching provided daily or as required
• Leave processes conducted according to policy
• Ensure good employee relations

 7. Deliver Excellence in Customer Service

• Identify and communicate customer needs and expectations
• Build effective relations with internal and external customers

• Minimum requirement: BSc degree in Food Technology, Chemistry, General Sciences
• Added advantage: Work experience in the Beverage Industry-FMCG
• At least3 years’ work experience in a relevant SHEQ role in the food industry

• The ability to seek and consider all possible and relevant information for problem solving
• Performs and facilitates execution of administrative activities and procedures for the effective execution of own role
• The ability to command attention & respect with confidence and tact.
• Ensures compliance with company policies, procedures and legislation.
• The ability to focus on appropriate detail
• Ability to develop and sustain routine work for long periods of time
• Displays an innate ability to satisfy goals and expectations without being influenced to do so by another person despite circumstances or challenges faced
• Demonstrates ability to work constructively within a team to accomplish organizational goals; taking actions that respect the needs and contributions of others.
• Auditing skills
• Self-development
• Communicate professionally
• Ability to work independently