Job description

Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Compliance & Financial Crime at Head Office – Support Functions:

Role Description

Job Purpose: To lead day-to-day delivery of risk-based compliance monitoring under the Monitoring and Regulatory Compliance Head, assessing adherence to applicable laws, regulations and internal policies, supervising the monitoring team and validating corrective actions. This position requires a seasoned professional with a strong understanding of banking regulations, risk management, and compliance best practices. The Senior Specialist leads complex compliance activities, provides guidance, and serves as a key point of contact for internal stakeholders and regulatory inquiries.

Job Responsibilities

Compliance Monitoring and Risk Management

· Prepare the annual risk-based compliance monitoring plan for the Head’s approval, coordinating coverage with other assurance providers.

· Supervise the monitoring team and ensure effective execution of the annual plan

· Lead compliance reviews and breach assessments within mandate, coordinating with relevant investigation owners and escalating material findings.

· Monitor applicable requirements covering data protection, cybersecurity, information security, IT governance, customer protection, products and channels; coordinate AML/CFT and KYC coverage with Financial Crime Compliance.

· Track findings, challenge corrective actions, independently validate closure evidence and escalate overdue or unresolved issues to the Head.

· Track plan delivery, allocate assignments within delegated authority, coach monitoring staff and escalate delays or coverage gaps.

· Maintain monitoring methodologies and translate regulatory requirements into testing procedures, coordinating interpretation with the Regulatory and Advisory Specialist.

· Assess policy alignment with regulatory requirements and implementation in business processes; recommend amendments to policy owners.

· Quality-assure sampling, testing, evidence, working papers, findings, risk ratings and reports before submission to the Unit Head and Head of Department.

Training and Staff Awareness

· Lead the development and roll-out of mandatory Trainings to all staff

· Prepare needs-based training plans and coordinate bank-wide delivery and new-staff induction with Human Capital Division and the Learning and Development team.

· Coordinate Compliance awareness programs under the guidance of Monitoring and Regulatory Compliance Head

· Track training completion, assess effectiveness and coordinate remediation of identified learning gaps.

· Ensuring that ongoing awareness raising information is provided to staff, including successes within Zanaco, new typologies and cases, and changes in the legal or regulatory obligations

Other Activities

· Support the Monitoring and Regulatory Compliance Head with Governance responsibilities by assisting in the preparation of reports, presentations and special position papers for the Board and Risk Oversight Committee.

· Support with the preparation of reports for the Compliance Management Committee

· Prepare accurate compliance dashboards and management information, highlighting trends, repeat findings, overdue actions and recommendations.

· Ensure reports/working papers and databases are properly archived after the completion of the Compliance Monitoring.

· Provide business-user support for Compliance applications, coordinate data quality and user acceptance testing, and escalate technical issues to IT.

· Consolidate and liaise with staff in businesses to ensure the timely receipt of accurate data.

· Be an active team member of a high performing team, committed to achieving success through each other and providing support for function

· Risk Assessment

· Coordinate compliance risk assessments ensuring that the compliance risks are appropriately identified and assessed.

Reporting

· Prepare timely, accurate planned and ad-hoc compliance reports for the Head’s review; escalate material concerns promptly.

External Relations

· Support regulatory engagements by coordinating requests, evidence and draft responses, and tracking commitments; submissions and commitments requiring authorised approval.

Any other duties as assigned by superiors.

Requirements

Qualifications & Experience:

· Full Grade 12 Certificate with 5 Credits including English & Mathematics.

· Degree in Business, Banking, Finance, Economics, Law or any other relevant field or equivalent of ACCA, CIMA or ZICA qualification.

· At least 5 years’ experience, preferably in Compliance, Audit, Risk Management or governance operations.

Job Core Competencies

· Excellent verbal, written, and interpersonal communication skills.

· Team player able to work effectively in a team-fostered, multi-tasking environment.

· Attention to detail.

· Drive for results.

· Monitoring.

· Report-writing and presentation skills.

· Research skills.

· Analytical skills.

· Trainer skills in compliance.

· Fraud reporting.

- Customer service.

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

Monitoring & Regulatory Compliance Senior Specialist