Compliance and Membership Manager
Zambia Institute of Procurement and Supply (ZIPS)
Job description
COMPLIANCE AND MEMBERSHIP MANAGER (X1), ASSISTANT COMPLIANCE & MEMBERSHIP OFFICER (X1)
BACKGROUND
Zambia Institute of Procurement and Supply is a statutory professional regulatory body established under an Act of Parliament to regulate the practice and conduct of professionals in the procurement and supply chain management profession.
The Institute is responsible for, among other functions, regulating professional practice, registering and maintaining a register of professionals, promoting ethical and professional standards, providing continuing professional development, and protecting the interests of the profession and the public.
Applications are invited from suitably qualified and experienced individuals with a vision to excel in the following positions:
COMPLIANCE AND MEMBERSHIP MANAGER (X1)
JOB PURPOSE
The Membership and Compliance Manager will be in charge of leading and managing overall membership recruitment, retention, licensing, compliance and enforcement functions of the Institute in accordance with the Zambia Institute of Procurement and Supply Act No. 29 of 2025, to ensure that only qualified and licensed persons practice procurement and supply in Zambia.
KEY RESPONSIBILITIES
Working under the supervision of the Registrar/Chief Executive Officer, the specific responsibilities of the Procurement Specialist shall be:
a) Developing and implementing membership growth and retention strategies.
b) Oversee the end-to-end membership application, registration, and renewal process.
c) Ensuring members comply with ZIPS’ Code of Ethics and Professional Conduct.
d) Ensuring data protection and confidentiality of member information.
e) Educating members on ethical standards, compliance requirements, and best practices.
f) Develop and review membership and compliance policies.
g) Plan and conduct compliance inspections in public and private institutions.
QUALIFICATIONS AND EXPERIENCE
The ideal candidate should possess
a) A Bachelor’s Degree in Business Administration, Public Administration, Business Development Studies or another relevant discipline from a recognized institution.
b) Grade 12 Certificate with five (5) credits including Mathematics and English.
c) Excellent customer and personal service skills with the use of relevant tools and technology.
d) At least 7 years’ relevant professional experience, with at least 3 years at managerial or supervisory level.
e) Must be a paid-up member of a relevant professional body.
SKILLS AND COMPETENCIES
a) Understanding of the ZIPS Act No. 29 of 2025 is an added advantage.
b) Proficiency in MS Office Suite and experience with Customer Relationship Management (CRM) or membership management systems.
c) Excellent written and verbal communication skills.
d) Strong interpersonal skills with a focus on customer service.
e) High level of integrity, honesty, and ability to handle confidential information with discretion.
f) Strong analytical skills and attention to detail.
PERSONAL ATTRIBUTES
a) Self-starter.
b) Proactive, with keen attention to detail.
c) Integrity.
d) Reliability.
e) Team player.
f) Effective communicator – oral, written and inter-personal.
APPLICATION PROCEDURE
If you meet the above qualifications and are passionate about contributing to the procurement profession in Zambia, please submit:
a) A cover letter detailing your suitability for the role.
b) A detailed Curriculum Vitae (CV) with at least three (3) traceable professional references.
c) The application and all supporting documents should be submitted in PDF as a single file, clearly marked with your name and position applied for.
d) All applicants should be between 20 to 45 years of age.
e) ZAQA-verified copies of academic and professional certificates should be submitted, or proof of submission of qualifications for verification with ZAQA.
Interested candidates should ensure that they attach only relevant copies of their professional and academic qualifications.
Applications should be addressed and reach the undersigned not later than Monday, 26th October 2026, at 17:00 hours through the following email address:
Email: employment@zipszambia.org
NOTE: Please note that only shortlisted candidates shall be contacted.
APPLICATION ADDRESS
The Registrar/Chief Executive Officer
Zambia Institute of Procurement and Supply (ZIPS)
Plot No. 6764, Akanongo Rd
Off Chainama Rd
P.O. Box 31162
LUSAKA