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Loan Officer (Civil Servants)

Masters Finance Ltd

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Masters Finance Ltd

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Loan Officer (Civil Servants)

Masters Finance Ltd

Lilongwe

Full time

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Job Description

POSITION: LOAN OFFICER (CIVIL SERVANTS)Location: MalawiAbout Masters Finance LtdMasters Finance Ltd is a Deposit-Taking Microfinance Institution committed to expanding financial inclusion through innovative, customer-focused financial services powered by technology. As the institution prepares to transition into a commercial bank, it is seeking a motivated Loan Officer (Civil Servants) to join its growing team.Job OverviewPosition: Loan Officer (Civil Servants)Reports To: Credit OfficerThe Loan Officer (Civil Servants) will be responsible for marketing and selling financial products and services to civil servants, achieving sales targets, building long-term client relationships, and ensuring compliance with institutional policies and regulatory requirements.Key ResponsibilitiesSales & Business DevelopmentMarket and sell financial products and services to civil servants.Achieve monthly and annual sales targets for loans, accounts, and related products.Develop and implement sales strategies to meet and exceed assigned targets.Conduct outreach activities, institutional visits, and product presentations within government institutions.Customer Acquisition & Relationship ManagementIdentify, recruit, and onboard new civil servant clients.Build and maintain strong relationships with existing clients to encourage repeat business and referrals.Follow up on leads and loan applications to ensure timely processing and customer satisfaction.Loan Application SupportAssist clients in completing loan application forms and gathering required documentation.Ensure all applications comply with Know Your Customer (KYC), due diligence, and institutional requirements.Submit completed applications for processing and monitor progress until completion.Reporting & ComplianceMaintain accurate records of sales activities, client interactions, and loan applications.Prepare and submit regular sales performance and pipeline reports.Comply with ethical sales practices, company policies, and regulatory requirements.

Requirements

Qualifications & ExperienceDiploma in Sales, Marketing, Banking, Finance, or a related field.Experience in sales or the financial services sector is preferred.Knowledge of civil service payroll systems will be an added advantage.Required Skills & CompetenciesStrong sales and negotiation skills.Results-oriented with the ability to meet sales targets.Excellent communication and interpersonal skills.Ability to work independently and under pressure.High levels of professionalism and integrity.How to ApplyInterested candidates should submit:Motivation LetterUpdated Curriculum Vitae (CV)Certified copies of academic and professional certificatesContact details of three (3) professional and traceable refereesEmail Applications To:info@mastersfinance.co.mwhr@mastersfinance.co.mwEmail Subject Line:Application for Loan Officer (Civil Servants)Application Deadline: 14th August 2026Note: Only shortlisted candidates will be acknowledged.Masters Finance Ltd is an Equal Opportunity Employer and encourages applications from qualified men, women, and persons with disabilities.

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Masters Finance Ltd

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Apply by email: info@mastersfinance.co.mw

Loan Officer (Civil Servants)

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