Field Sales (Retail) Job WTS Energy
WTS Energy
Job description
Sales & Marketing Jobs, WTS Energy Jobs. Responsible for promoting products to retail customers, identifying new sales opportunities, visiting outlets, maintaining client relationships, monitoring stock levels, and achieving sales targets. Requires a diploma or degree in Sales, Marketing, Business Administration, or a related field. This is a full-time, on-site position based in Nairobi.
Key Responsibilities
- Conduct daily field sales and customer acquisition activities across assigned locations in Nairobi.
- Identify and approach potential customers, introduce products and services, and convert prospects into orders.
- Visit offices, residential properties, serviced apartments, Airbnb hosts, and other high-potential customer segments.
- Generate and follow up on leads to secure new customers, repeat orders, and referrals.
- Execute promotional activations, distribute approved marketing materials, and communicate current offers.
- Demonstrate online ordering procedures and provide accurate information on products, prices, and delivery arrangements.
- Build relationships with office administrators, HR teams, property managers, and other potential business partners.
- Identify new customer segments, sales opportunities, and locations with growth potential.
- Maintain accurate records of customer visits, leads, conversions, orders, and sales performance.
- Submit daily activity reports and provide feedback on customer preferences, competitor activities, and market trends.
- Coordinate customer enquiries and service issues with the Customer Service and Operations teams.
- Maintain professional brand representation, uphold ethical selling practices, and protect customer information.
- Perform other duties related to field sales, customer acquisition, and promotional activities as assigned by the Sales & Marketing Lead.
Qualifications
- Certificate or diploma in Sales, Marketing, Business Administration, or a related field will be an added advantage.
- Three years’ experience in field sales, direct sales, merchandising, or customer acquisition.
- Experience in FMCG, retail, food delivery, hospitality, or e-commerce will be an advantage.
- Strong communication, persuasion, negotiation, and customer relationship management skills.
- Demonstrated ability to generate leads, convert prospects, and work towards sales targets.
- Proficiency in smartphone applications, WhatsApp, and digital ordering platforms.
- Good record-keeping, reporting, time management, and organisational skills.
- Self-driven, results-oriented, professional, and comfortable working independently in a field-based role.
- Willingness to travel between assigned customer locations and participate in promotional activations as required.