Facilities & Admin Assistant at GardaWorld

Job description

Business Unit: Corporate Career Area: Africa Location: Dar Es Salam, Tanzania, TZ Position/Employment TypeFacilities and Admin Assistant/ Full Time Employee Organization/Reporting LineHead of Human Resources Place Of Work/TravelDar es Salaam, Tanzania Contact And CooperationInternally: Main cooperation coordinating with the Management and the Staff. Externally: All clients walking in, Visitors, Security Officers, suppliers etc. Job SummaryFacilities and Admin Assistant is tasked to ensure the office runs smoothly from the front office to the general cleanliness of the offices environments. Work closely with Branches on any issues of domestic staff and office maintenance and cleaning. Key Responsibilities Welcoming clients and visitors to the HQ office and ensure there is a cover up in your absence whether on any sort of leave or emergences. Train one of the Office based staff for a temporary cover in your absence preferable a lady with front office professional qualities, this person should continue with her own duties but can be a cover only during your absence. Oversees outgoing and incoming mails Efficient handling of the switchboard. Secretarial duties such as printing, copying, shredding etc Ensuring the reception area is tidy Efficient handling of GW Official documents Travel arrangements for office staff after approval Supervision of GWTZ cleaners /Gardners – the full offices cleaning etc Ensuring small purchases are done like sugar /coffee Ensuring compliance with health and safety regulations Cooperating with HR personnels in arrangements of staff engagement events Space & Event Setup: Arranging meeting rooms, setting up equipment for events, and handling office, furniture, or equipment moves. Safety & Security: Assisting with health and safety compliance, performing building checks, acting as a fire warden, and managing key/access requests Perform any other duties you might be assigned by the Management Principal Outputs Of This Role Customer satisfaction. Cost reduction Seamless, safe, and efficient daily operation of the office environment. AuthorityRefer to GW Security Authority Matrix. AccountabilityThe Facilities and Admin Assistant is accountable to the Human Resources Manager/ Manager for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs. Competencies Highly organized, professional, engaging and hard-working. Personal commitment in getting all tasks completed within shortest time. Enjoy the opportunity to use my initiative and meet deadlines. Competitive customer care skills Skilled in business communications and customer service. Outstanding communication, computer, and multi-tasking skills. Remarkable skills in welcoming all clients and staff. Excellent telephone, interpersonal and coordination skills. Qualifications & Experience Diploma in any field from a recognised Institution plus experience in front office /facilities management. Common Certifications Certificate in communication and customer care with British Council ICDL Profile Certificate At least 5 years’ experience in Customer Care and Front Office Management. GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply. Job Segment: Administrative Assistant, Facilities, Office Manager, Temporary, Customer Service, Administrative, Operations, Contract