Customer Service Care Officer
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Customer Service Care Officer
Customer Service Care Officer
Posted on August 13, 2026 | Job ID: 3389
Application Deadline: 4 days left
Job Description
ACANCY ANNOUNCEMENT@ GIRAFFE POWA LIMITEDPOSITION: CUSTOMER SERVICE CARE OFFICERLocation: LilongweOVERVIEWGiraffe Powa Limited is inviting applications from suitably qualified candidates for the position of Customer Service Care Officer.KEY REQUIREMENTSMinimum of a secondary school certificate; a diploma or certificate in Customer Service, Business Administration, or a related field is an added advantage.Previous experience in customer service is preferred.Must have accounting experience.Excellent communication and interpersonal skills.Strong problem-solving and conflict-resolution abilities.Good computer literacy and proficiency in Microsoft Office applications.Ability to work under pressure and as part of a team.Positive attitude and commitment to delivering outstanding customer service.KEY RESPONSIBILITIESWelcome and assist customers in a professional and friendly manner.Respond to customer inquiries via phone, email, or in person.Resolve customer complaints promptly and effectively.Maintain accurate customer records and update databases.Provide information about products and services.Escalate complex issues to the appropriate department when necessary.Follow up with customers to ensure satisfaction.Perform other customer service-related duties as assigned.HOW TO APPLYInterested candidates should send their CV, application letter and relevant documents to:By Post:The Human Resource OfficerP.O Box 14Lilongwe 3, MalawiBy Email: giraffepowermw@gmail.comOr drop your documents at our offices.Contact Number: 0994215371Application Deadline: 17th August 2026
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Job Highlights
Not specified
Not specified
Competitive
Closing: August 18, 2026
4 days left
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