Credit Controller
Pearl Hospital
Job description
Pearl Hospital seeks an experienced Credit Controller to manage insurance and corporate debtor accounts, ensure timely collections and minimize overdue balances.
Key Responsibilities
- Follow up outstanding payments with insurers and corporate clients through calls, correspondence and reconciliation meetings.
- Reconcile debtor accounts and resolve disputed, rejected and short-paid claims.
- Monitor debtor ageing and implement recovery actions for overdue accounts.
- Negotiate and follow up payment commitments within approved terms.
- Work with billing and clinical teams to resolve documentation and claims queries affecting payment.
- Prepare weekly collection reports, cash collection forecasts and account updates.
- Achieve agreed collection targets and escalate overdue accounts appropriately.
Qualifications and Experience
- Diploma or degree in Finance, Accounting, Credit Management or a related field.
- Minimum three years’ credit control or accounts receivable experience in a hospital.
- Proven track record in medical insurance and corporate debt collection.
- Strong knowledge of hospital billing and insurance claims processes.
- Excellent reconciliation, negotiation and communication skills.
- Proficiency in Microsoft Excel and hospital or accounting systems.
- CPA, ACCA or Certified Credit Professional qualifications are an added advantage.
Personal Attributes
- Proactive, assertive, persistent and results-oriented, with strong organizationalCon skills, attention to detail and integrity.