Client Service Intern

Job description

THE ORGANISATIONZamara Pensions Administrators Limited is inviting applications from suitably qualified candidates to fill the position of Client Service Intern on a 1-year fixed term renewable contract tenable at Dwangwa.Applicants should be resident in Dwangwa and should clearly state their location in their application. Applicants not resident in these areas will not be considered.DUTIES AND RESPONSIBILITIESReporting to the Team Leader, the successful candidate shall be responsible for administrative support across the business in terms of handling the flow of people and ensuring that all front desk responsibilities are completed accurately and in a timely manner to promote organizational effectiveness and efficiency. Key Responsibilities:Welcome and ensure clients are attended to in a timely mannerSupporting Team leaders and Administrators as required in ensuring team targets are met and set out procedures are followedDealing with general enquiries and correspondence from pension fund members or general public and communicating with them appropriatelyProviding member statements and explaining the output to pension fund membersResponsible for receiving and documenting all in-coming mailMaintaining a daily log of all calls and client interactionsPerform other clerical duties such as filing, photocopying, scanning, data capturing etc

Requirements

Apply by email: info_malawi@zamara.co.mw