Client Relations & Social Media Officer

Job description

Key Duties and Responsibilities

• Serve as the first point of contact for guest enquiries, feedback and complaints, ensuring timely resolution.
• Create and publish engaging content that strengthens the hotel’s brand across its social media channels.
• Manage the hotel’s online reputation by responding to reviews on leading travel and review platforms.

Qualifications, Skills and Experience

• Bachelor’s degree in Marketing, Communications, Public Relations, Hospitality Management or a related field.
• Additional Details
• At least 2 years of experience in client relations, social media or digital marketing, preferably in hospitality. Proficiency in social media management and content creation tools.

About Organisation

Hotel Triangle a contemporary style hotel that provides all the comfort, convenience and efficiency to the discerning traveler. Ideally located in the heart of Kampala, the capital city of Uganda, Hotel Triangle has rooms designed to suit every occasion, complimented with stylish accommodation offering the best choice venue for your Business and Leisure stay.

Requirements

bachelor degree 24