Business Development Lead

Job description

Key Duties and Responsibilities

• Generate profitable business for AGL by identifying and converting new opportunities across assigned logistics services, customers and trade lanes.
• The Business Development Lead builds strong client relationships, develops a reliable sales pipeline, and works with internal teams to deliver solutions that meet customer needs and AGL’s commercial objectives.

Business Growth

• Identify, qualify and pursue new business opportunities across sea, air, import, export, contract logistics, ICD and project cargo.
• Develop and manage a sales pipeline, converting leads into profitable customer accounts.
• Prepare proposals, quotations and RFQ responses in line with customer requirements and company guidelines.
• Work towards agreed revenue, volume, gross margin and conversion targets.

Customer and Account Management

• Identify key decision-makers and build professional relationships with prospective and existing customers.
• Maintain regular contact with clients, understand their needs and identify opportunities to retain, grow or diversify business.
• Coordinate with the Commercial Manager and relevant business teams on customer-specific account plans.
• Support smooth client onboarding and follow up on agreed actions.

Market Development

• Monitor customer needs, market trends and competitor activity, sharing relevant insights to support pricing and business decisions.
• Support sector and trade-lane growth plans, including opportunities in FMCG, retail, healthcare, agribusiness, oil and gas, and regional trade.
• Collaborate with commercial teams in Kampala, Nairobi and Mombasa to promote AGL’s logistics solutions.

Internal Coordination and Reporting

• Work with Operations, Customer Service and Finance to ensure proposed solutions are deliverable and commercially sound.
• Keep CRM records accurate and up to date, including prospect details, client interactions and pipeline stages.
• Prepare regular reports on pipeline activity, business wins, customer engagement and performance against targets.
• Escalate commercial, service or customer concerns to the relevant manager.

Qualifications, Skills and Experience

• Bachelor’s degree in Business, Sales, Marketing, Logistics or a related field.
• At least three years’ experience in business development or sales, preferably in freight forwarding or logistics.
• Proven experience meeting sales targets and converting prospects into clients.
• Strong negotiation, presentation and client relationship management skills.
• Demonstrated ability to develop and manage a sales pipeline and maintain accurate CRM records.

About Organisation

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. Connecting the number 1 integrated logistics network in Africa AGL, to the global maritime transport leader MSC, can accelerate the logistical transformation of the continent.

Requirements

bachelor degree 36