ZF
Sales
Team Leader – Fiber
Zuku Fiber
Uganda · Kampala
Full-time
On-site
Posted: 6 hours ago
Expires: Oct 15, 2026
Salary:
Not listed
Job description
Job Summary: We’re looking for a driven Team Leader to own regional sales strategy and execution for our FTTH/FTT× fiber business — building network opportunity plans, driving quality customer acquisition and retention, and leading Outsource Partner (OP) sales management teams and agents to a cohesive, high-performing sales force.
Key Duties and Responsibilities
- Develop and execute the regional sales & distribution strategy – build plans, opportunity analysis and account retention approach for a high-quality paying customer base
- Own new sales Month 1 decay and retention, working with Customer Experience to protect customers across the full lifecycle
- Lead and motivate OP Sales Management teams and sales agents, building a cohesive, high-performing sales force on the ground
- Represent the business at government, stakeholder and industry events – building relationships with partners and premier buyers to unlock revenue
- Set CRM systems, data-protection guidelines and sales incentive input to keep the team accountable and on-target
- Track performance against sales revenue, volume, ARPU, HPRFS opportunity, market penetration and market share — adjusting plans based on the data
Qualifications, Skills and Experience
- 2+ years in telecoms/ISP, FMCG or B2C sales, with proven regional or territory leadership experience
- Experience leading OP/agency sales teams — motivating sales agents and OP Sales Management to hit volume and revenue targets
- Strong grip on sales strategy, distribution planning and account retention, backed by CRM tools and performance data
- Comfortable representing the business externally — stakeholders, government bodies, industry forums and trade shows
- A collaborative style — able to align Commercial, Customer Experience and Content Development teams around one plan
- Bachelor’s degree in Business, Sales/Marketing or a related field
- Ready to lead the team that grows fiber on the ground?
About Organisation
Zuku Fiber is a prominent residential and business fiber-optic internet service provider operated by the Wananchi Group across East Africa, primarily serving Uganda, Kenya, and Tanzania.