# Territory Distribution Manager Job Sun King

Canonical URL: https://primejobalerts.com/jobs/territory-distribution-manager-job-sun-king

Company: Sun King

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-11

Expires: 2026-10-26

## Job Description

Logistics Jobs. Sun King Jobs. Territory Distribution Manager managing rider recruitment, retention, and performance within assigned territories, requiring a Diploma in Supply Chain Management or Business Administration with experience in last-mile delivery operations, in a renewable energy environment, on-site role.

### Key Responsibilities

Rider Recruitment and Onboarding

- Identify potential riders suitable for onboarding into the Sun King Rider Network.

- Onboard riders delivering various products and services within the network.

- Conduct required KYC checks for riders within assigned territories.

- Maintain rider headcount above minimum thresholds to ensure daily order completion rates exceed 95%.

Rider Retention

- Develop initiatives that promote rider satisfaction and reduce attrition.

- Work with internal teams to design strategies that improve rider earnings and productivity.

- Implement engagement and retention initiatives for riders.

Safety

- Ensure riders have required PPE and safety equipment during operational hours.

- Promote safe riding practices.

- Engage internal and external stakeholders on safe riding initiatives.

- Drive adoption of emerging practices within the riding community to strengthen safety standards.

- Serve as the primary Sun King rider contact within assigned territories, representing the Rider Network in community discussions, local government forums, and related engagements.

- Work with the procurement team to ensure timely payments for gas, cylinders, and related expenses in line with established credit terms.

Performance Management

- Conduct performance discussions with riders within assigned territories to ensure productivity targets are met.

- Develop and maintain rider productivity tracking tools and dashboards.

Expansion

- Identify shops that meet requirements for LPG cylinder storage and distribution.

Customer Experience

- Coach agents on accuracy and professionalism when engaging with end customers.

- Conduct refresher training sessions on customer service standards.

- Develop rider CSAT, NPS, resolution time, and turnaround KPIs to strengthen customer satisfaction.

- Act on customer feedback survey results to ensure issue resolution.

- Conduct routine and ad-hoc customer check-ins to verify product quality and satisfaction.

- Ensure timely and accurate resolution of customer concerns escalated from the field.

Qualifications & Experience

- Diploma in Supply Chain Management, Operations, Business Administration, Finance, IT, or a related field.

- Experience in last-mile delivery operations.

- Strong communication and stakeholder management capability.

- Ability to operate effectively in a fast-paced and evolving environment.

- Experience monitoring and evaluating operational changes on delivery efficiency and rider productivity.

- Experience preparing reports and recommendations for senior management on delivery optimization initiatives.

### How to Apply

Click Here to Apply

## Apply

Use the canonical Prime Job Alerts page for full application instructions and source verification.