# Telesales Officer Canonical URL: https://primejobalerts.com/jobs/telesales-officer Company: Transwide Pharmaceuticals Ltd Category: Sales Location: Kenya, Kajiado, Kajiado Work type: Full-time Work arrangement: On-site Published: 2026-11-13 Expires: 2026-11-19 ## Job Description KEY COMPETENCIES - Excellent telephone sales, customer service and relationship management skills. - Strong product knowledge, particularly pharmaceutical products and their applications. - Ability to generate sales leads, follow up on prospects and convert inquiries into sales. - Good communication, negotiation and persuasion skills. - Ability to manage customer accounts, process orders and follow up on payments. - Strong knowledge of sales targets, reporting and performance monitoring. - Ability to handle customer complaints and provide timely solutions. - Good coordination with the sales, dispatch and distribution teams. - High level of accuracy, integrity and professionalism when handling pharmaceutical product information. QUALIFICATIONS - Diploma or Certificate in Sales and Marketing, Business Administration, Pharmacy-related studies or an equivalent qualification. - At least 2 years' experience in telesales, preferably within a pharmaceutical company. - Experience in pharmaceutical product promotion, order processing and customer follow-ups. - Proficiency in Microsoft Office, CRM systems and sales reporting tools. - Good understanding of pharmaceutical sales practices and customer confidentiality. - Previous experience working in Rongai is an added advantage PERSONAL ATTRIBUTES - Self-motivated and target-oriented. - Persuasive, confident and customer-focused. - Organised with good time-management skills. - Able to work independently and within a team. - Results-driven with a strong sense of accountability.  ## Requirements professional certificate Apply by email: careers@transwide.co.ke ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.