# System Integration Officer Job Family Bank Canonical URL: https://primejobalerts.com/jobs/system-integration-officer-job-family-bank Company: Family Bank Category: Banking & Financial Services Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-09-08 Expires: 2026-09-15 ## Job Description IT Jobs. Family Bank Jobs. System Integration Officer designing API connections, integrating banking systems, and managing middleware solutions, requiring a Computer Science or Software Engineering degree, relevant technical certifications, and 2+ years experience. Reporting To: System Integrations Manager ### Job Purpose To design, develop, implement, and maintain system integration solutions that enable seamless interoperability between the banking applications, digital channels, third-party systems, and external platforms. The System Integration Officer applies technical expertise in integration technologies, APIs, and middleware platforms to deliver reliable, secure, and high-performing integration solutions, supporting the Bank’s operational efficiency and digital banking objectives. ### Key Responsibilities Integration Development & Implementation - Design, develop, and implement integration solutions using the Bank’s integration platforms (ESB, SOA, REST APIs, and Microservices). - Build and configure API connections, message routing, data transformation, and orchestration workflows on assigned integration projects. - Develop and maintain integration specifications, API contracts, and technical documentation for all assigned integrations. - Participate in technical design reviews and ensure integration solutions comply with Enterprise Architecture standards. - Implement integrations in line with the Bank’s CI/CD pipeline and version control standards. - Conduct unit testing of integration components before handover to QA for formal testing. Integration Support & Maintenance - Monitor integration platform performance and availability, proactively identifying and resolving issues before they impact banking operations. - Provide Level 2 support for integration-related incidents, diagnosing and resolving failures within agreed SLAs. - Maintain and patch integration middleware, API gateways, and message brokers in line with vendor recommendations. - Perform regular housekeeping of integration queues, logs, and monitoring dashboards. - Escalate complex or unresolved integration issues to the System Integrations Manager. Testing & Quality Assurance - Develop and execute integration test plans, including end-to-end integration tests, regression tests, and performance tests. - Collaborate with the QA & Testing team to support formal system and UAT testing of integration solutions. - Identify, log, and resolve integration defects, ensuring zero critical defects are promoted to production. - Participate in post-deployment verification to confirm integration solutions are performing as expected in production. Security, Compliance & Documentation - Ensure all integration solutions incorporate appropriate security controls including authentication, authorisation, encryption, and audit logging. - Maintain comprehensive and up-to-date integration documentation including architecture diagrams, API specifications, and runbooks. - Ensure integrations comply with CBK technology regulations, the Bank’s ICT policies, and information security standards. - Contribute to DR planning and testing for critical integration systems. - Continuous Improvement & Innovation - Monitor emerging integration technologies and best practices, recommending improvements to the System Integrations Manager. - Participate in Proof-of-Concept exercises for new integration tools or approaches. - Contribute to automation of integration deployment and monitoring tasks. - Participate in team knowledge-sharing and professional development activities Academic & Professional Qualifications - Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field (required). - Integration or middleware certification (e.g., MuleSoft Certified Developer, IBM Integration certification, WSO2 certification) is an added advantage. - Java or .NET development certification is an added advantage. - ITIL Foundation certification is an added advantage. Experience Requirements - Minimum 2–4 years’ experience in system integration, API development, or middleware development. - Demonstrated experience in designing and implementing integration solutions using ESB, SOA, or API platforms. - Experience in REST and SOAP API development and management. - Experience in integration testing and defect resolution. - Working experience in a banking or financial services environment is an added advantage. ### How to Apply ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 15th September 2026. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer” ## Requirements Apply by email: recruitment@familybank.co ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.