# System Analyst – CRM Job Jubilee Insurance

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Company: Jubilee Insurance

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-07

Expires: 2026-10-22

## Job Description

Job Ref. No. JLIL431

Insurance Jobs. Jubilee Insurance Jobs. System Analyst – CRM ensuring optimal availability and configuration of CRM systems, requiring a Bachelor’s degree in a technology-related field with 3+ years experience in ERP and CRM administration, in an insurance environment, on-site role.

Role Purpose

The CRM Expert’s role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance system applications in a manner that meets the internal customers’ requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management practices in the implementation of system changes and enhancements. The role holder will be responsible for the design and development of modifications or extensions to the Jubilee Holdings CRM & Microsoft Dynamics applications.

Qualifications

- Bachelor’s degree in technology related field

- Dynamics 365 Fundamentals (CRM).

- Dynamics 365 Fundamentals (ERP).

- Power Platform Fundamentals.

- Project Management Certification Agile Methodologies, PMP or Lean Six Sigma will be an added advantage.

Relevant Experience

- Minimum of three (3) years’ experience in ERP and CRM administration/development/Implementation

- Experience in the insurance industry is preferred.

- Proficiency in Dynamics ERP and CRM, ASP.NET, C#, and service-oriented architecture.

- Experience in System Implementations & Projects

- Proficiency in Integrations both into and out of Dynamics CRM, ERP.

- Experience with D365 Integration Technologies – MS Power Platform, Azure Logic Apps, Batch Data API, OData, Web Services.

- Lifecycle, and familiarity with regulatory requirements and compliance standards. 

### How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 10th September 2026.

## Requirements

Apply by email: recruitment@jubileekenya.com

## Apply

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