# Supervisor- Payments, Trade & TBO Job SBM Bank -Banking Canonical URL: https://primejobalerts.com/jobs/supervisor-payments-trade-tbo-job-sbm-bank-banking Company: SBM Bank Category: Banking & Financial Services Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-08-26 Expires: 2026-10-10 ## Job Description Supervisor – Payments, Trade & TBO at SBM Bank Supervises daily payment processing, trade finance, and back-office banking transactions for operational compliance. Requires Specialist training i.e. ACI Operations, Trade CDCS, CSDG e.t.c. Full-time. ### Job Purpose Ensure timely processing of Payments, Trade & TBO transactions in line with current policies and procedure. ### Key Responsibilities ### Financial - Enhance the bank’s revenue targets by ensuring 100% revenue collection for all payment, trade & TBO products. - Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof. - Eliminate financial losses emanating from processing fraudulent transactions. ### Customer Perspective - Provide a high quality of service to all clients within agreed SLAs. - Customer complaints be resolved within TAT. - Ensure high quality of communication to internal and external clients, both verbal and written. - Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation. - No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction. ### Operational Excellence - Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments. - Nostro accounts reconciliation - Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system. - Ensure opening and closing FX rates maintenance - Prepare and submit regulatory reports on time - Ensure all title documents are handled as per bank procedure and held under dual control. - Ensure that all due diligence checks have been conducted with regard to compliance. - Deal confirmation matching. - Co-ordinate with other departments to ensure smooth and timely execution of client instructions. - Query resolution and analysis - Prepare audit reports for counterparties Risk and Control - Custody of payments, Payments, trade & TBO contracts – Responsible for ensuring safekeeping of all documents within the department. - Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system. - Ensuring departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines. - Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted. ### Learning and Development - Execution of any other duty as allocated from time to time by senior management. - Keeping up with any developments in the department so as to remain informed and relevant. - Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO. - Support and adopt the implementation of change initiatives. - Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO. - I continuously look for opportunities to further develop own skills and expand knowledge base. - Obtain constant feedback on personal development from your line manager and other team leaders. - Train and develop back ups within the department to ensure continuity of business. Customers of this Position Treasury, Correspondent Banking, Finance, Credit, all branches. Knowledge; Skills and Experience required for this Role - Bachelor’s degree in business related course - Proficiency in computer packages e.g. MS Word and Excel - Accuracy - Attention to details - Ability to work under pressure - Ability to meet specified deadlines to contribute to attaining organizational goals. - Business graduate from an accredited University - Excellent Communication skills - Working experience in banking and operations, experience in working in payments, trade and TBO being added advantage. - Mandatory Professional qualifications – Specialist training i.e. ACI Operations, Trade CDCS, CSDG e.t.c. - Excellent interpersonal skills Competencies required for this Role - Team spirited - Eager to learn, coach and mentor - Pro-active Problem Solving - Analytical - Self-Driven - Professionalism - Innovation Accountability - Delegated Authority. - Custody of payments, trade & TBO documents ### How to Apply Click here to apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.