SSA KE Service Point Advisor - Leave Cover- Nakuru
DHL Kenya
Job description
Skills/Qualifications
- Typing skills (at least 50wpm preferable)
- Telephone skills (excellent)
- Conflict resolution skills
- communication skills
- Negotiation and interpersonal skills (excellent)
- Sound customer relationship experience
- Strong understanding of customer service and operations
- Mental alertness
- Assertiveness
- Geographical knowledge
- Previous experience in Retail Points of Sales, Sales or Customer Services