Role overview:
We are seeking qualified and passionate Somatologists/Skin Specialists to join our Cape Town retail team in Somerset West Mall and Canal Walk Mall. The successful candidates will be responsible for providing professional skincare consultations, recommending suitable products and treatments, and delivering an exceptional customer experience while achieving individual sales targets.
Duties and responsibilities:Conduct skincare and haircare consultations for walk-in customersProvide expert skincare advice and product recommendationsDemonstrate products and educate customers on their benefits and applicationRecommend suitable products and services, including upselling and cross-selling opportunitiesPromote current campaigns, new product launches, and in-store promotionsSupport store events and promotional activitiesMaintain strong product and ingredient knowledgeDeliver exceptional customer service while achieving sales targetsWork rotational shifts, weekends, and public holidays as requiredRequirements:Tertiary qualification in cosmetology, somatology, or beauty therapy (essential)1–3 years' industry experiencePrevious experience within a retail, wellness, aesthetic, or spa environment will be advantageousExcellent communication and interpersonal skillsStrong knowledge of skincare ingredients and productsProven ability to achieve sales targets while delivering exceptional customer serviceAbility to work effectively in a fast-paced retail environmentRemuneration:Market-related basic salary, dependent on qualifications and experienceMonthly commission structure based on individual sales performanceFurther details on salary and commission will be discussed during the interview process
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