# Site Development Manager Job DHL

Canonical URL: https://primejobalerts.com/jobs/site-development-manager-job-dhl

Company: How to Manage Employees Who Perform Well But Resist Authority (Free Online Event) (17th June 2026)Posted on June 9, 2026

Category: NGO, Non-Profit & Development

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-06-05

Expires: 2026-08-14

## Job Description

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Get Expert Help to Fix Your Job Search StrategyFree Trainings & EventsWorking with Corporate Staffing Services Effectively: How to Use a Recruitment Firm to Your Advantage (Free Online Event) (30th June 2026)Posted on June 11, 2026How to Manage Employees Who Perform Well But Resist Authority (Free Online Event) (17th June 2026)Posted on June 9, 2026Site Development Manager Job DHLJob Title: Site Development ManagerDate Posted: 30/06/2026Job Type: Full TimeEmployer: DHLIndustry: EngineeringSalary: OpenLocation: NairobiCountry: KenyaDeadline: 13/07/2026Role OutlineThe Site Development Manager (SDM) is a strategic role responsible for enhancing the performance of existing operations across the region. The role drives structured operational transformation through the development and execution of Site Development Plans (SDPs), implementing key DHL Supply Chain Operations Excellence initiatives and programmes to deliver sustainable performance improvement while working closely with Site Management and Operational teams to ensure that each site development plan:Stabilises, develops, and grows site performance in a standardised and sustainable mannerImplements Operations Excellence programmes, tools, and best practices in alignment with global DHL Supply Chain standardsSupports functional leads and site teams in embedding continuous improvement, operational discipline, and customer-centricityKey ResponsibilitiesSupport the creation of Site Development Plans (SDPs) by consolidating actions agreed with Site Management, General Management, Business Unit Directors, and Operations Excellence LeadsEnsure SDPs align with DHL Supply Chain strategic initiatives and focus on maximising site performance through customer-centricity and continuous improvementImplement structured review governance (e.g., TDM meetings) with Site Management Teams to track progress, manage timelines, and ensure accountabilityFacilitate workshops and meetings to drive execution of SDP actionsIdentify and leverage best practices across the organisation, collaborating with Continuous Improvement (CI) and Logistics Engineering teams to develop and implement innovative solutionsBuild strong relationships with internal and external stakeholders (e.g., suppliers, regional and cluster functional teams) to support SDP deliverySupport underperforming sites and start-ups (e.g., LPMC sites) by driving turnaround and performance improvement plansEnsure BASICS / “The DHL Way” standards are implemented and that operational gaps are identified and closed through the SDPProactively identify, manage, and escalate risks and issues to Operations Excellence and Business Unit leadershipSupport customer renewals and contribute to new business opportunities within the regionSupport the Site Management Team by reviewing control reports and/or dashboards to identify inefficiencies in processes to make data driven decisionsEnsure availability of control reports to check data quality across various systems e.g. Logics/EtQ/SmartRemDeliver continuous improvement plans across sites, ensuring effective execution and measurable impactAchieve defined cost-saving targets and operational efficiency improvementsLead and manage logistics engineers supporting assigned sitesDevelop and implement individual development and succession plans for team membersContribute to organisational capability building in Continuous Improvement, Digitalisation, and EngineeringOMS FC elements /SmartRem applications:Support the implementation and sustainability of OMS FC elements through structured governance (e.g. TDM meetings) and data-driven performance reviewsDrive the implementation and optimisation of SmartReM tools to ensure delivery of expected operational benefitsReview labour utilisation across direct and indirect activities, identifying productivity improvements and recommending alternative ways of working (e.g. flex models, shared resources, headcount optimisation)Improve equipment utilisation (e.g. MHE, scanners, printers) by reducing excess capacity, recommending alternative solutions, and supporting accelerated digitalisation initiativesEnhance resource planning and forecasting processes to balance workloads, reduce overtime, and optimise capacity through improved use of tools such as SmartPlanEnsure effective time and attendance processes are in place, with clear exception management and data-driven actions to reduce inefficiencies such as overtimeImplement structured governance with Site Management Teams to control Gemba Walks and process confirmations, ensuring deviations are captured, work instructions are updated, and training is completedReview and optimise WMS/TMS utilisation and configurations to eliminate waste, improve productivity, and enhance operational performanceContinuous Improvement & Site Profitability:Conduct thorough reviews of contract conditions (service levels, liabilities, scope of work, pricing, indexation) to identify improvement opportunities and gapsDefine and drive joint account plans and continuous improvement initiatives to help customers optimise overall supply chain costs while protecting DHL marginsDevelop initiatives to enhance coordination and integration between warehouse and transport operationsReview and optimise supply chain network design (warehousing and transport), including location of cross docks and transhipment points, utilisation levels, and outsource vs insource decisionsMonitor operational performance and highlight improvement opportunities, including reduction of idle space, lease costs, and optimisation of storage and inventory managementIdentify and address non-remunerated (out-of-scope) activities through detailed analysis, supporting tariff adjustments and customer alignment discussionsCustomers:Support Site Management teams in developing robust renewal business cases by leveraging Site Development Plans to review, improve, and sustain all aspects of the operation (customers, growth, people, structure, real estate, and IT)Support customer renewals and contribute to new business opportunities within the area of responsibilityParticipate in customer engagements to promote DHL Supply Chain’s continuous improvement strategy and provide updates on performance and progressImplementations / Audits:Provide operational support to the Project Delivery team during new start-ups and renewal transitions, applying SIP and O2D methodologiesSupport site changes and transformation projects, including racking, systems, and process enhancementsAssist Site Management Teams with audit preparation and execution for both internal and external auditsConduct detailed back-check analyses to identify variances between commercial assumptions and actual operational performance (e.g. volumes, processes, tariff lines)Ensure site teams are equipped with the knowledge and capability to support Business Development teams during tender processesHealth & Safety/Quality/Environmental/Facility/Security and BCM functions:Implement controls to ensure site operations maintain all required certifications (legal, client, and corporate requirements)Establish structured governance (e.g. TDM meetings) with Site Management Teams to monitor Gemba Walks and process confirmations across HSE, Quality, Environmental, BCM, and Facility Management processes, ensuring deviations are addressed and standards are sustainedEnsure site teams understand and manage supplier SLAs, lease agreements, and preventative maintenance plans within Facility ManagementSupport site decarbonisation and environmental initiatives to reduce energy costs and achieve ISO certification and carbon neutrality targetsAnalyse outsourced service costs (e.g. security, cleaning, pest control, waste management) and identify opportunities for cost optimisation in collaboration with procurement teamsEnvironment/Decarbonisation – Warehouse and Transport:Support EMS audit certification and readiness in line with ISO 14001 and ISO 50001 standardsConduct validation checks to ensure accuracy, completeness, and timeliness of environmental and decarbonisation data across relevant systems (e.g. LOGICS, Florian, OEPM, Global Data Quality Dashboards)Support energy and CO₂ reduction initiatives, including fuel alternatives, MHE optimisation, battery efficiency, and zero-to-landfill programmes, while staying informed of new innovationsSupport Africa HSE Leadership and East Africa Directors in closing escalations, mitigating risks, and addressing delays or resourcing gapsTransport.

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