# Senior Supervisor – Pensions Administration Job Madison Group

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Company: Madison Group

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-07

Expires: 2026-10-22

## Job Description

Finance Jobs, Madison Group Jobs. Responsible for supervising pension administration activities, managing member records, processing pension transactions, supporting client needs, and ensuring accurate and timely service delivery. Requires a relevant qualification in pensions, insurance, finance, accounting, business administration, or a related field. The position is based in Nairobi and requires on-site work.

### Key Responsibilities

- Oversee the end-to-end administration of a portfolio of pension schemes including onboarding, contributions, benefit payments, and exits. 

- Verify and approve complex fund updates, scheme valuations, member statements, and regulatory filings. 

- Authorize escalated withdrawal requests and high-value transactions within the set approval matrix. 

- Monitor compliance with statutory obligations and support internal/external audits. 

- Lead and coordinate trustee and member meetings, AGMs, and training sessions. 

- Prepare and review quarterly and annual scheme performance and compliance reports for management and regulatory bodies. 

- Provide mentorship, technical guidance, and performance oversight for junior staff and scheme supervisors. 

- Drive innovation through automation of operational processes and continuous improvement initiatives. 

- Liaise with external stakeholders, including clients, intermediaries, custodians, and regulators, to resolve complex scheme matters. 

- Contribute to the preparation of scheme-specific board papers and performance dashboards for leadership review. and 

- Other duties as may be assigned by the Line Manager from time to time. 

Qualifications 

- Bachelor’s degree in Economics, Insurance, Actuarial Science, Statistics, Mathematics, or a related field. 

- Professional qualification in retirement benefits, insurance, marketing, or business development (e.g, FSRI, CPSP, AIIK, CPAM, CIM).

- Minimum of 5 years’ experience in pension administration with at least 2 years in a supervisory or team-lead capacity. 

- Strong understanding of the Retirement Benefits Act and the regulatory framework in Kenya. 

- Proficiency in Microsoft Excel and Microsoft Office Suite.

Key Competencies

- Proven leadership and team management skills. 

- Advanced technical competence in pension administration. 

- Strong analytical skills and attention to detail. 

- Excellent communication and stakeholder engagement skills. 

- Ability to manage multiple priorities and meet strict deadlines. 

- High level of integrity, professionalism, and ethical conduct. 

### How to Apply

Qualified candidates are requested to forward their CV and Cover letter to hr_recruitment@madison.co.ke not later than 16th September 2026 stating the Role as the Subject of the email.

## Requirements

Apply by email: hr_recruitment@madison.co.ke

## Apply

Use the canonical Prime Job Alerts page for full application instructions and source verification.
