Senior Specialist, Business Analysis at Save the Children

Job description

Senior Specialist – Business Analysis position at Save the Children leading enterprise business analysis and operational diagnostics for the Cost Optimisation initiative, requiring a Bachelor’s degree in Information Systems with CBAP or PMI-PBA certification and significant experience in enterprise transformation, in an international NGO environment, on-site role.

Principal Accountabilities

• Lead Enterprise Business Analysis and Operational Diagnostics: Drive end-to-end business analysis across the Cost Optimisation initiative, conducting enterprise-wide operational diagnostics to identify structural inefficiencies, duplication, non-value-adding activities, and optimisation opportunities across support functions and Country Offices. 
• Design Future-State Processes and Operating Models: Lead current and future-state process mapping using BPMN and industry-standard methodologies, designing future-state business processes aligned to lean operational principles and developing high-quality transformation artefacts including process maps, service catalogues, operating model documentation, RACI frameworks, and governance models. 
• Lead Strategic Requirements Engineering and Solution Design: Lead the elicitation, analysis, validation, and management of complex business and functional requirements, translating strategic objectives into actionable solution requirements, implementation roadmaps, and high-quality documentation including user stories, business rules, use cases, data requirements, and traceability matrices. 
• Drive Cost Analytics and Operational Efficiency Assessment: Lead analytical assessments of staffing structures, PSC allocations, operational expenditures, and service delivery costs across global operations, developing robust LOE models, benchmarking analyses, and efficiency baselines to support strategic decision-making and opportunity sizing. 
• Establish Benefits Realisation and Performance Tracking Frameworks: Partner with Finance, Enterprise Analytics, HR, and Operations teams to validate savings assumptions, develop business cases and investment justifications, and establish frameworks for tracking efficiency realisation, operational performance improvements, and transformation outcomes. 
• Facilitate Stakeholder Engagement and Alignment: Facilitate complex cross-functional workshops, design sessions, and working groups, driving alignment and consensus across stakeholders with differing operational priorities and presenting analytical findings and transformation recommendations credibly to senior leadership audiences. 
• Support Digital Enablement and Automation Opportunities: Collaborate with technology, analytics, and ERP teams to assess and prioritise automation and digital enablement opportunities, ensuring proposed solutions are scalable, integrated, and aligned to enterprise architecture standards and transformation objectives. 
• Contribute to Programme Governance and Delivery Coordination: Support the Project Lead in coordinating interconnected transformation workstreams and managing delivery dependencies, maintaining rigorous governance disciplines including RAID logs, decision registers, action trackers, and documentation repositories. 
• Prepare Reporting Materials: work with the Snr. Project Lead to produce high-quality executive presentations, comms packs, analysis summaries, and status reports, contributing to dashboard development and strategic performance monitoring for senior leadership and governance forums.
• Manage Transformation Risks and Support Organisational Readiness: Proactively identify and escalate transformation risks, delivery blockers, and organisational readiness concerns, supporting change impact assessments, stakeholder engagement planning, implementation planning, and transition readiness activities.

Experience and Skills

Essential

• Significant progressive experience in Business Analysis, Enterprise Transformation, Finance Transformation, ERP-enabled transformation, or Operational Excellence initiatives, with a track record of delivering high-quality analytical and transformation outputs in complex organisational environments.
• Proven track record supporting or leading large-scale enterprise transformation programmes within International NGOs, global matrix organisations, consulting environments, or multinational organisations, with demonstrated ability to navigate complex stakeholder structures and competing operational priorities.
• Demonstrated experience operating at senior stakeholder and executive engagement level.
• Strong experience across enterprise business analysis, operating model design, business process re-engineering, BPMN methodologies, organisational redesign, requirements engineering, transformation delivery, and cross-functional stakeholder management.
• Demonstrated understanding of NGO operating models, including cost allocation methodologies, donor compliance environments, shared services structures, Country Office operations, and programme support cost management.
• Experience supporting enterprise systems and ERP transformation initiatives including Oracle, Unit4 Business World (Agresso), SAP, or equivalent platforms, with the ability to translate business requirements into scalable, integrated system solutions.
• Strong analytical capability with demonstrated experience interpreting complex operational, financial, and workforce data to identify efficiency opportunities, validate transformation assumptions, and support evidence-based decision-making.
• Proven ability to work effectively within highly ambiguous, politically sensitive, and fast-evolving transformation environments, maintaining rigour and delivery quality under pressure and with limited supervision.

Desirable

• Experience working across both headquarters or global teams and decentralised Country Office operations, with direct exposure to the operational realities of field-based humanitarian or development contexts. 
• Formal certification or practical knowledge of Lean Six Sigma, DMAIC, continuous improvement, or operational excellence methodologies as applied to process or organisational redesign. 
• Exposure to enterprise analytics platforms, AI-enabled process optimisation, or intelligent automation initiatives in a transformation context. 
• Experience developing or contributing to shared services design, service catalogue frameworks, or global service delivery model transformation.

Education and Qualifications 

Essential

Bachelor’s degree in information systems or related field

Business Analysis & Requirements Engineering

• CBAP (Certified Business Analysis Professional – IIBA)
• PMI-PBA (Professional in Business Analysis – PMI)

Process Excellence & Transformation

• Lean Six Sigma 
• BPMN 2.0 Certification or formal process modelling training

Desirable

• MBA (with focus on Strategy, Finance, or Operations) or MSc in Finance, Business Analytics, Strategy, or Management Science.

How to Apply

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