Senior Relationship Manager; Mortgage Financing at NMB Bank Tanzania

Job description

To lead and coordinate the performance of zone Relationship Managers - Mortgage and directly originate, structure and close high-value and complex mortgage transactions. The role is accountable for mortgage portfolio growth, revenue, pipeline conversion, customer experience and asset quality across the assigned zones, while developing strategic referral partnerships and ensuring disciplined execution, compliance and timely end-to-end delivery. Main Responsibilities: Translate the mortgage strategy, annual budget and growth priorities. Provide day-to-day leadership, target allocation, coaching, deal support and performance management Review RM pipelines, sales activity, lead conversion, productivity and forecasts; identify performance gaps early and implement practical recovery actions Maintain and deliver a personal high-value mortgage pipeline executives, diaspora clients, property investors and other priority segments Lead customer discovery, financial needs assessment, proposal development, facility structuring, pricing negotiation and credit submission Act as the transaction lead across Credit, Legal, Valuation, Credit Administration, Operations, Insurance and Branches to resolve bottlenecks Review the quality and completeness of mortgage applications Build and manage strategic referral relationships with property developers, agents, valuers, lawyers, employers, professional bodies and other partners that can generate sustainable mortgage business Work with Zones, Branches, Corporate Banking, Commercial and Business Banking, Private banking, Digital and Marketing teams to strengthen lead generation, cross-referrals and coordinated mortgage campaigns. Drive achievement of mortgage disbursement, portfolio growth, revenue, yield, fee and insurance income, and customer wallet-share targets across the assigned territories. Safeguard portfolio quality Analyze customer needs, competitor activity, market trends and channel performance. journeys. Prepare accurate management information, pipeline reports, forecasts, performance insights and business proposals to support timely management decisions Ensure all mortgage sales and relationship-management activities comply with credit policy, KYC/AML, conduct, fraud prevention, operational risk, regulatory and audit requirements. Knowledge and Skills: Mortgage and housing-finance products, customer segments, distribution channels and market dynamics. Credit appraisal, affordability and cash-flow assessment, Debt Service Ratio, facility structuring and pricing. Property valuation, Loan-to-Value assessment, collateral, land ownership, legal perfection and insurance requirements. Mortgage portfolio economics, revenue drivers, asset quality, arrears management and management information. Sales leadership, performance management, key-account management and strategic partnership development. Relevant credit policy, KYC/AML, consumer protection, operational risk and mortgage-related regulatory requirements. Strong leadership, coaching and performance-management capability across a geographically distributed sales team. Proven high-value business origination, consultative selling, negotiation and deal-closing skills. Strong credit judgement and ability to structure complex mortgage transactions and present compelling credit proposals. Executive-level relationship management, influencing and strategic partnership-building skills. Pipeline management, forecasting, portfolio analysis and advanced Microsoft Excel/reporting capability. Excellent written and verbal communication, presentation and stakeholder-coordination skills. Strong planning, execution, problem-solving and decision-making ability under demanding turnaround times. Qualifications and Experience: Bachelors degree in Finance, Banking, Accounting, Economics, Business Administration, Real Estate Finance or a related field. A relevant professional qualification or training in mortgage finance, credit, risk management, sales leadership or financial analysis will be an added advantage. Minimum of 5 years relevant experience in banking or financial services, including at least 3 years in mortgage finance, secured lending, relationship management or asset sales. Demonstrable track record of originating, structuring and closing high-value or complex mortgage transactions while maintaining sound credit quality. At least 2 years experience leading, supervising or coordinating Relationship Managers or a distributed sales team against defined business targets.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.Only shortlisted candidates will be contacted Job opening date : 10-Sep-2026 Job closing date : 24-Sep-2026