# Senior Officer, Program Operations at Save the Children

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Company: Save the Children

Category: Manufacturing, Transport & Logistics

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-28

Expires: 2026-10-12

## Job Description

Senior Specialist – Business Analysis position at Save the Children coordinating planning, delivery, monitoring, and reporting of Global Programme Operations, requiring a Bachelor’s degree in International Development or related field with experience in complex project coordination and risk management, in an international NGO environment, on-site role.

### Principal Accountabilities

Global Programme Operations Coordination and Program Risks, Delivery & Performance (40%)

- Coordinate the planning, delivery, monitoring and reporting of the Global Programme Operations and PRDP annual workplan and strategic priorities.

- Support the tracking of key performance indicators, milestones and deliverables across the Global Programme Operations portfolio, escalating risks and dependencies where appropriate.

- Facilitate collaboration across GPO teams and wider International Programmes stakeholders to promote integrated planning and delivery.

- Support leadership decision-making through the preparation of reports, dashboards, briefing materials and presentations.

- Contribute to the development, implementation and continuous improvement of operational processes, governance mechanisms and ways of working.

- Support organisational change and transformation initiatives by coordinating implementation activities, communications and stakeholder engagement.

Programme Risk, Delivery & Performance Support (30%)

- Support the Programme Risk, Delivery & Performance agenda through coordination of risk management, performance monitoring and continuous improvement activities.

- Coordinate the collection, consolidation and analysis of programme risk information and action plans, ensuring quality and consistency of reporting.

- Support preparation of strategic risk and performance reporting for senior leadership, governance forums and Board-level discussions.

- Contribute to the identification of trends, lessons learned and opportunities for strengthening programme delivery and organisational performance.

- Support cross-functional initiatives designed to improve programme effectiveness, operational efficiency and accountability.

Learning, Knowledge Management & Capacity Strengthening (20%)

- Support the design, coordination and delivery of learning and capacity strengthening initiatives across the Global Program Operations community.

- Maintain and continuously improve knowledge management platforms, ensuring access to relevant guidance, tools, lessons learned and resources.

- Help foster a culture of learning, collaboration and innovation through communities of practice, knowledge-sharing events and engagement activities.

- Support the collection, synthesis and dissemination of operational learning and good practices from across Save the Children.

Communications, Engagement & Leadership Support (10%)

- Develop high-quality communications, newsletter and engagement materials that promote alignment, visibility and understanding of team priorities and achievements.

- Coordinate leadership meetings, team events, workshops and strategic planning sessions.

- Support leadership communications and stakeholder engagement activities across the wider Global Programmes Operations community.

- Provide high-level project and operational support to senior leaders as required.

Experience and Skills

Essential

- Experience supporting complex projects, programmes or operational initiatives in an international organisation.

- Experience coordinating multiple stakeholders and workstreams within a matrixed environment.

- Strong project management and organisational skills, including planning, monitoring and reporting.

- Experience supporting performance management, risk management, change initiatives or continuous improvement processes.

- Proven ability to analyse information, identify trends and translate findings into actionable recommendations.

- Experience producing high-quality presentations, reports, briefing materials and communications for senior stakeholders.

- Excellent facilitation, communication and stakeholder management skills.

- Strong knowledge of Microsoft 365 applications, collaboration platforms and virtual engagement tools.

- Ability to balance strategic thinking with strong delivery and execution focus.

- Demonstrated commitment to collaboration, inclusion and continuous learning.

Desirable

- Experience within an international NGO or humanitarian/development organisation.

- Knowledge of programme management, risk management or organisational performance frameworks.

- Experience supporting organisational change or transformation programmes.

- Knowledge of SharePoint, Power BI or similar reporting and knowledge-management tools.

Education and Qualifications 

Essential

- Bachelor’s degree in international development, Business Administration, Project Management, Public Administration, Organisational Development, Risk Management, Management, Social Sciences, or a related field; or equivalent relevant professional experience.

- Demonstrated knowledge of programme and project management approaches, planning and performance management practices.

- Proficiency in Microsoft 365 applications, including Excel, PowerPoint, Teams and SharePoint.

- Professional fluency in English, with excellent written, verbal, facilitation and presentation skills.

Desirable

- Professional certification in Project Management (PRINCE2, PMP, Agile, MSP or equivalent).

- Certification or training in Risk Management, Organisational Performance, Monitoring & Evaluation, Change Management, Continuous Improvement or Knowledge Management.

- Experience with Power BI, data visualisation and performance reporting tools

- Specialized training in social change and locally-led programming or partnerships

- Written language skills in French, Spanish or Arabic

### How to Apply

Click Here to Apply

## Apply

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