Senior Manager, IT Infrastructure Job CBK
CBK
Job description
IT Jobs, CBK Jobs. Responsible for leading IT infrastructure operations, managing networks and systems, overseeing technology resources, ensuring system availability, and strengthening infrastructure security. Requires a relevant qualification in Information Technology, Computer Science, engineering, or a related field. The position is based in Nairobi and requires on-site work.
Job Summary The role holder is accountable for the strategic leadership, architecture, security, resilience, governance, and lifecycle management of the Bank’s enterprise IT infrastructure. This encompasses Data Centres, networks (LAN/WAN/MPLS/SD-WAN, Internet), application delivery, network security, virtualization/storage, and hybrid-cloud connectivity supporting mission-critical banking, payment, transaction-processing, and digital financial services. The Senior Manager leads multi-disciplinary teams and complex transformation programmes to ensure absolute service availability, disaster recovery readiness, and regulatory compliance.
Key Responsibilities
- Strategic Network & Connectivity Leadership: Direct the design, implementation, lifecycle management, and resilience of enterprise networks across HQ, DR sites, and branches, ensuring redundancy for mission-critical core banking systems.
- Data Centre Operations & Facilities: Oversee Data Centre facility design, scalability, and 100% availability; manage critical environmental and power systems (generators, UPS, HVAC, fire suppression) in coordination with Facilities; and enforce health, safety, and access compliance.
- Infrastructure Transformation & Projects: Lead large-scale enterprise infrastructure transformations, including data centre refreshes, WAN optimization, cloud integration, and emerging technology adoption.
- Security, Risk & Governance: Partner with cybersecurity teams to govern network security architecture, enforce DR/BCP readiness, ensure regulatory compliance, and support internal/external audit remediations.
- Vendor & Team Management: Lead and mentor multi-disciplinary teams, establish performance goals, and manage OEM/vendor relationships, contracts, and SLAs to guarantee service accountability.
Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a closely related field.
- Mandatory Professional Certifications: Advanced networking (Cisco CCNP/CCIE or equivalent), next-generation firewall/security technologies (Cisco, Fortinet, Check Point, Palo Alto), PKI/Identity Management, Application Delivery/Load Balancing, Virtualization/Storage, and Disaster Recovery/BCM (ISO 27031, ISO 22301).
- Added Advantages: Certifications in ITIL/ISO 20000, Data Centre management/design (e.g., CDCP/CDCS), executive leadership, and operational experience supporting high-availability financial/payment platforms.
Experience & Technical Competencies
- Minimum of 10 years of progressive experience in enterprise IT infrastructure and network management within a large-scale regulated financial institution or mission-critical environment, including at least 5 years in a senior leadership role.
- Extensive hands-on and management background in 24×7 Data Centre and network operations (LAN/WAN/MPLS/SD-WAN, BGP, security, load balancing, storage, and virtualization).
- Transformation Track Record: Verifiable leadership of at least two major enterprise-scale transformation programmes (one Data Centre transformation and one enterprise network transformation covering design, procurement, implementation, commissioning, and operational transition).
- Demonstrated expertise in major-incident leadership, capacity planning, OEM/SLA governance, and audit compliance.