# Reservations Agent

Canonical URL: https://primejobalerts.com/jobs/reservations-agent

Company: InterContinental Lusaka

Category: Marketing & Communications

Location: Zambia, Lusaka

Work type: Full-time

Work arrangement: On-site

Published: 2026-10-03

Expires: 2026-10-11

## Job Description

### WE ARE HIRING

### RESERVATIONS AGENT (1) – LUSAKA

ONE (1) YEAR CONTRACT

We are looking for a professional and detail-oriented Reservations Agent to manage guest reservations, respond to enquiries and ensure a smooth booking experience from enquiry to arrival.

### Qualifications and Requirements

- Diploma or degree in Hospitality Management, Tourism, Business Administration or a related field will be an advantage.

- Previous experience in reservations, front office, hotel reception or a similar hospitality role.

- Good knowledge of hotel reservation procedures and systems (Opera).

- Excellent communication and interpersonal skills.

- Strong attention to detail and organizational skills.

- Ability to work under pressure and meet deadlines.

- Professional telephone and email etiquette.

- Ability to work shifts, weekends and public holidays when required.

### HOW TO APPLY

Ready to join our hotel family? Send your application letter, CV and qualifications to:

Email: careers@ihglusaka.com

Deadline: 11th October 2026

InterContinental Lusaka
Live the InterContinental Life.

## Requirements

Apply by email: careers@ihglusaka.com

## Apply

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