# Relationship Officer- Pamoja Banking Job Equity Bank Canonical URL: https://primejobalerts.com/jobs/relationship-officer-pamoja-banking-job-equity-bank Company: Equity Bank Category: Banking & Financial Services Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-07-20 Expires: 2026-09-03 ## Job Description Banking Jobs, Equity Bank Jobs. Looking for a banking job in Kenya? Equity Bank is hiring a Relationship Officer – Pamoja Banking skilled in relationship management, community banking, and portfolio growth. ### Job Purpose Reporting to the Relationship Manager Business, the Relationship Officer- Pamoja Banking has the responsibility to manage and coordinate all the groups under him/her to ensure the bank’s goals and objectives are achieved. ### Responsibilities ### Stakeholder Engagement and Outreach - Hold consultative meetings with stakeholders (e.g., Chiefs, market opinion leaders) to arrange meetings with potential clients (groups). - Prepare keynote messages for forums to promote the Pamoja banking value proposition. - Manage inquiries on Pamoja banking at the branch and in the marketplace. ### Group Onboarding and Training - Identify and select qualifying groups from the market.  - Support groups in registering with relevant government offices and obtaining KYC documents for account opening. - Set up group structures, maintain records, and train group officials. o Conduct pre-registration and post-registration training for groups. - Deliver training to group members at their convenience. ### Deposit Mobilization and Documentation - Enforce weekly savings contributions and ensure proper documentation at the group level (e.g., treasurer’s ledger, group minutes, passbooks). - Mobilize deposits through weekly savings collections. ### Loan Processing and Compliance - Conduct business and home visits to verify borrowers’ ability to pay, collect financial information, and confirm securities pledged. - Compile credit proposals for discussion at the Branch Credit Committee (BCC) and present group client requests for approval - Onboard groups and group members in the IGLS system and generate relevant reports.  - Initiate group loan requests and manage end-of-day postings in the IGLS system. - Perform data cleanup of exited and dormant customers from the IGLS system. - Ensure compliance with credit policies and train branch staff on any amendments in the Pamoja banking product offering. ### Portfolio and Relationship Management - Manage and maintain the quality of the loan book through post-disbursement visits, weekly collection of savings and loan payments, and enforcing co-guarantee mechanisms in groups. - Establish working group structures and enforce the five pillars of stable groups. - Ensure timely loan approval and disbursement within SLAs.  ### Customer Recruitment and Segment Growth - Recruit new-to-bank customers and actualize segment partnership objectives to align with sector growth objectives. ### Qualifications and Experience - University degree in a Business-Related Course, Education, Social Sciences or Diploma in business related course. - Overall C+ in KCSE and C+ in mathematics  - 2-3 Years’ experience - Sales experience is an added advantage. - Experience in micro finance industry is an added advantage. - Experienced in project management; Monitoring and evaluation is an added advantage. - Computer literacy with high command in Microsoft suite. ### Key Skills and Competencies - Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness. - Excellent business relationship management skills and business closure techniques. - Ability to develop, plan, execute and implement according to laid business strategies. - Excellent interpersonal skills and demonstrated conflicts resolution skills. - Strong training /coaching skills - Strong communication, presentation, and negotiation skills - Strong analytical and problem-solving skills ### How to Apply Click here to apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.