# Relationship Officer- Deposit Mobilization Job Umba, Nairobi, Kenya

Canonical URL: https://primejobalerts.com/jobs/relationship-officer-deposit-mobilization-job-umba-nairobi-kenya

Company: Umba, Nairobi, Kenya

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-25

Expires: 2026-10-09

## Job Description

Purpose of the Job

- The Deposit Mobilization Relationship Officer will be responsible for driving deposit growth through innovative client relationship management, building and maintaining long-term partnerships, and delivering financial solutions tailored to customer needs. The role focuses on mobilizing deposits, deepening customer engagement, and ensuring the sustainability of UMBA Microfinance’s funding base.

### Key Responsibilities

Deposit Mobilization

- Develop and implement strategies to attract new depositors and retain existing clients.

- Achieve monthly and annual deposit mobilization targets as set by management.

- Promote UMBA’s savings, fixed deposit, and investment products to individuals, groups, SMEs, and institutions.

Client Relationship Management

- Build strong, lasting relationships with clients through proactive engagement andexcellent service.

- Conduct regular client visits, meetings, and financial education forums to increaseawareness of UMBA’s products.

- Act as the primary point of contact for key deposit clients and respond to queries in atimely manner.

Business Development and Marketing

- Identify and pursue new business opportunities within assigned territory/portfolio.

- Develop partnerships with SACCOs, Chamas, schools, churches, and corporates togenerate deposits.

- Organize and participate in marketing campaigns, community outreach programs, andproduct launches.

Compliance and Risk Management

- Ensure all deposit mobilization activities comply with UMBA Microfinance’s policies, CBK regulations, and AML/CFT requirements.

- Monitor client accounts to ensure adherence to KYC, due diligence, and anti-fraud standards.

- Prepare accurate reports on deposit mobilization performance, pipeline clients, andmarket intelligence.

Reporting and Performance Tracking

- Submit weekly, monthly, and quarterly reports on deposit mobilization activities and achievements.

- Track personal and branch targets, providing input to management on opportunities and challenges.

Qualifications and Experience

- Bachelor’s degree in business administration, Marketing, Finance, Banking, or a related field.

- Minimum of 3 years’ experience in deposit mobilization, relationship management, orbusiness development in a financial institution (microfinance, SACCO, or bank).

- Proven track record of meeting and exceeding sales/target goals.

- Familiarity with digital financial services and innovative savings products will be an added advantage.

Skills and Competencies

- Strong interpersonal and networking skills.

- Excellent communication and presentation abilities.

- Negotiation and persuasive selling skills.

- Customer-centric mindset with problem-solving orientation.

- High integrity and commitment to ethical banking practices.

- Ability to work independently and as part of a team.

Key Performance Indicators (KPIs)

- Monthly and annual deposit mobilization targets achieved.

- Number of new deposit accounts opened.

- Retention rate of existing depositors.

- Growth in institutional/corporate partnerships.

- Compliance with CBK and UMBA’s policies on deposits.

### How to Apply

Click here to apply

## Apply

Use the canonical Prime Job Alerts page for full application instructions and source verification.