Regional Sales Manager

Job description

A well-established organisation in the printing and related-services sector is seeking an experienced Regional Sales Manager to take responsibility for its Eastern Cape office.This is a hands-on regional leadership role combining sales growth, branch management, operational oversight, financial control, staff leadership and customer relationship management. The successful candidate will be responsible for growing regional revenue, improving profitability, managing resources and ensuring that customers receive professional, reliable service. Key responsibilities: Develop and implement a regional sales strategy aligned with company objectives.Set and manage sales targets, forecasts and performance expectations.Generate new business across the corporate, government, education, retail, commercial and industrial sectors.Build and maintain strong relationships with existing and prospective customers.Identify opportunities across printing, digital printing, signage, packaging, promotional products and related services.Prepare quotations, proposals and commercial presentations.Manage the sales pipeline and negotiate pricing within approved parameters.Take overall responsibility for the day-to-day management of the Eastern Cape office.Coordinate sales, administration, customer service, production liaison and dispatch activities.Lead, motivate and manage regional employees, including performance management and staff development.Prepare and monitor the regional operating budget, expenditure, gross margins and operating costs.Ensure that revenue, profitability and customer-retention targets are achieved.Monitor job costing, pricing, wastage, reprints, delays and avoidable operational costs.Prepare regular sales, operational, financial and performance reports.Manage customer accounts, aged debt and collection priorities in conjunction with the finance team.Follow up on overdue accounts and ensure compliance with approved credit-control procedures.Act as the senior point of contact for key regional customers.Resolve customer concerns and ensure that service delivery, order accuracy and production timelines are maintained.Provide regional market intelligence and coordinate communication between the Eastern Cape office and head office.Minimum requirements: 5–10 years’ general management experience in a commercial, operational or customer-facing environment.Proven experience managing staff, budgets, sales performance and office operations.A demonstrated track record of achieving sales or revenue targets.Experience in business development, client relationship management and commercial negotiation.Experience managing customer accounts, collections or debtors.Experience managing a branch, regional office or business unit will be advantageous.Experience working with corporate, government, education or institutional customers will be advantageous.Printing-industry experience will be advantageous.A relevant diploma or degree in Business Management, Sales, Marketing, Commerce, Operations Management or a related field is preferred.Equivalent relevant experience may be considered in place of a formal qualification.Computer literacy, including Microsoft Office or equivalent systems.Experience with CRM, accounting, debtor-management or sales-reporting systems will be advantageous.Willingness to travel within the Eastern Cape as required.Advantageous printing industry knowledge: Digital and lithographic printing processes.Large-format printing, signage and promotional products.Print estimating, quotations and job costing.Artwork, proofing and production workflows.Paper, substrates, inks, finishing and binding.Print procurement and supplier management.Production lead times and quality-control requirements.Managing reprints, wastage, rejects and customer approvals.Aligning sales commitments with production capacity and delivery schedules.Key competencies The successful candidate will be: Results-oriented and commercially driven.A confident, ethical and accountable leader.Financially disciplined and comfortable working with budgets and debtor reports.Customer-focused while maintaining sound commercial controls.Decisive, organised and able to work under pressure.Skilled in relationship-building, negotiation and problem-solving.Capable of managing competing priorities and working independently.Professional, resilient and comfortable collaborating with head office.

Requirements

Diploma Apply by email: wwp.kristin@visualnet.co.za