Regional Digital Health Officer -Kakamega NGO Job Living Goods

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Home » Jobs » IT Jobs In Kenya » Regional Digital Health Officer -Kakamega NGO Job Living GoodsCandidates Testimonials – How C.S.S Got Me HiredHow Google Search To C.S.S Led Me to Land My Dream JobPosted on June 5, 2026How CV Writing Service Helped Collins Get a New Job Through C.S.SPosted on May 30, 2026From Nairobi To The Maldives: How George Landed An International Leadership Role Through CSSPosted on April 17, 2026Our ServicesRegister Your CV Here. It’s FreeInterview Preparation.We Help You Pass Your Next InterviewShort Courses. Gain In Demand SkillsNot Getting Interviews? 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This includes supporting Digital Health service delivery within the assigned regions and offering Technical Assistance (TA) to Sub-national heath teams (County and Sub-County) to strengthen support systems for users of community health digital solutions.Roles and Responsibilities:Capacity Strengthening and Technical Assistance (TA) (30%)Support counties to establish or strengthen existing digital health governance structures such as steering committees, technical working groups, and digital oversight forums, ensuring digital transformation is embedded within existing health system structures.Train, coach and mentor government staff to enable them to effectively implement, maintain and support community health digital systemsReview existing digital health policies, standards, and operational procedures and make recommendations for improvement to ensure alignment with national digital health and ICT frameworksSupport development of digital health governance and leadership structures with clear roles and responsibilitiesSupport development and dissemination of digital job aids, user guides, and troubleshooting manuals to enhance system ownership and user proficiency.Facilitate peer learning sessions and promote continuous knowledge sharing across counties.Coordination, Reporting, and Stakeholder Engagement (15%)Participate in County and Sub-County Health Management Team meetings, technical working groups, and review forums to strengthen government structures in addressing digital health issues and challenges.Collaborate with partners to align county and national digital health priorities and implementation plans.Develop weekly technical support reports summarizing progress, issues, and capacity-building activities.Create awareness and drive adoption of national digital health standards, policies, and guidelines.Data Quality and System Performance Monitoring (10%)Support counties in monitoring synching rates of end user devices to ensure timely data availability for performance management and reportingSupport counties to establish processes for regular data verification and quality reviews by CHMT and Sub County teamsDocument and share key system performance issues and resolutions to build institutional knowledge.Promote data use for decision-making at all levels of government in support of service delivery and performance management.Contribute to development of regional digital performance dashboards to track progress and gaps.Change, Incident and Problem Management (25%)Provide Technical Assistance to counties in developing and implementing procedures for controlled rollout of Digital Health Solution updates, configurations, and patchesSupport the county to develop an incident management process for identifying, responding to, and resolving unplanned interruptions to services to restore normal operations as quickly as possible and minimize impact to service deliverySupport the county to develop and maintain incident logs and known-error documentation to build a knowledge management repository.Support the county to develop problem management processes for identifying, analyzing, and resolving the root causes of digital incidents to prevent their recurrence.Facilitate root cause analysis sessions for recurring system or data-related issues.Device and Asset Management (10%)Support implementation of government ICT asset management, maintenance and disposal guidelines.Support county to setup and drive adoption of a centralized asset registry to track government-issued community health devices including repairs and replacementsProvide training to government staff on troubleshooting and fixing of basic device issues and escalation to service provider.Train counties on device lifecycle management, including reassignments, security controls, and ensuring user accountability.Promote sustainable practices for device security, connectivity, and maintenance within government systems.Innovation and Continuous Improvement (10%)Identify opportunities for process automation, user support improvement, or performance optimization.Share feedback and insights with counties for ongoing improvement of Digital Health Solutions.Support pilot testing and rollout of new functionalities and modulesSupport the county to report feedback and recommend necessary changes based on conducted UATs and Digital Health Systems performance.Work within government structures to implement and set up of new systems and applications within the designated regionsQualifications and Competencies:Essential Qualifications, Experience & Attributes:Bachelor’s degree Informatics, Computer Science, or related fieldRelevant technical certifications preferredCompetenciesSystems Thinking: Understands how digital health systems, community health structures, data flows, governance processes, and user support functions connect, and uses this understanding to identify interdependencies, risks, and improvement opportunities.Strategic Thinking: Translates digital health priorities into practical regional support approaches, anticipates implementation risks, and aligns activities with county and national health system priorities.Stakeholder Management: Builds and maintains productive relationships with county and sub-county health teams, government counterparts, partners, and internal teams to support alignment and shared ownership of digital health implementation.Facilitation: Plans and facilitates trainings, technical working groups, review meetings, root cause analysis sessions, and peer learning forums that promote participation, learning, and problem solving.Data Analysis: Reviews system performance, synchronization, service delivery, and data quality indicators; interprets trends and gaps; prepares clear reports; and supports evidence-based decision-making.Work Planning: Plans, prioritizes, and tracks activities across assigned counties; breaks down tasks into clear actions; manages competing priorities; follows through on commitments; and reports progress in a timely manner.How to Apply Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.🎯 Want to get an interview fast? Customize your CV specifically for this job.Using the same CV for every application will not get you interviews.Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.keSubject: CV Review & Upgrade.Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting. Using an A.I-generated CV but not getting interviews? & get it reviewed by our recruiters.Related Posts Computer Science Jobs In Kenya, Informatics Jobs in Kenya, Living Goods Jobs in Kenya Career Lessons & ExperiencesThe Interview I Almost Didn’t Attend That Changed My CareerPosted on June 25, 2026The Hardest Career Lesson I Learned: Being Good at Your Job Is Not EnoughPosted on June 18, 2026How Peter Broke Free from 7 Years of Career StagnationPosted on June 9, 2026Labour Laws – Know Your RightsCan an Employer Withdraw a Job Offer After You Have Resigned?Posted on June 25, 2026Your Employer Says the Company Is Struggling—Can They Legally Cut Your Salary?Posted on June 18, 2026What Are Your Rights When Your Position Is Declared Redundant?Posted on June 10, 2026Employer TestimonialsHow We Trained Inuka Africa’s Regional Managers on Ownership, Accountability & PerformanceSafaricom Sacco Recommends C.S.S Recruitment Servi.