# Receptionist Job Boma Inn Nairobi, Kenya

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Company: Boma Inn Nairobi, Kenya

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-18

Expires: 2026-10-02

## Job Description

Qualifications

- Diploma or Degree in Hospitality Management, Hotel Management, Tourism, or a related field.

- Proficiency in OPERA PMS is required.

- Good understanding of Front Office operations, including check-in, check-out, reservations, room allocation and guest profiles.

- Basic knowledge of Front Office cashiering, billing, payment processing and reconciliation.

- Excellent customer service and guest-relations skills.

- Strong communication and interpersonal skills.

- Good computer literacy and ability to work with hotel systems and Microsoft Office.

- Strong upselling and cross-selling skills, with the ability to identify opportunities to increase hotel revenue.

- Professional grooming and presentation.

- High level of attention to detail, accuracy and confidentiality.

Experience

- Minimum 1–2 years of experience in a Front Office/Reception role, preferably within a hotel environment.

- Previous experience using OPERA PMS.

- Experience in Front Office cashiering.

- Demonstrated experience in guest service, complaint handling and service recovery.

- Experience in upselling rooms, hotel facilities, F&B or other guest services will be an added advantage.

- Experience in a 4-star or 5-star hotel will be an added advantage.

- Experience handling corporate guests, VIPs, groups and walk-in guests will be an advantage.

### How to Apply

If you are interested in this position, please send your CV & Cover Letter with the job title as the subject line to: careers@theboma.co.ke

## Requirements

Apply by email: careers@theboma.co.ke

## Apply

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