Quality Improvement Medical Officer Job M.P. Shah Hospital Nairobi, Kenya

Job description

Key Responsibilities

• Hospital-wide development, review, and implementation of quality and patient safety policies, procedures, and clinical guidelines
• Interpretation and operationalisation of quality frameworks within complex clinical environments
• Leadership of Root Cause Analysis (RCA) for sentinel events and adverse clinical outcomes
• Design, analysis, and presentation of clinical quality, safety, and utilisation data to inform decision-making
• Coordination of corrective and preventive action plans arising from audits, surveys, and regulatory reviews
• Leadership of Continuous Quality Improvement (CQI) initiatives within the Medical Division
• Active participation in JCI accreditation, including role as JCI Survey Coordinator
• Implementation support for ISO standards, AMUA, and KAIZEN methodologies
• Risk assessment, risk mitigation, and enterprise risk management collaboration
• Mentorship and capability building for clinicians and departmental teams on quality improvement methodologies
• Participation in benchmarking, innovation, and quality improvement research

Qualifications

• Medical or clinical degree (mandatory), with strong grounding in clinical care delivery
• Postgraduate qualification in health, business, or management (distinct advantage)
• Minimum 3 years’ clinical experience within a hospital or healthcare institution
• Strong command of clinical governance, patient safety, and quality systems
• Demonstrated capability in data analysis, reporting, and performance monitoring
• Confidence working with senior clinicians and multidisciplinary teams
• Proven ability to translate standards into practical, sustainable clinical improvements
• High integrity, discipline, and systems-thinking mindset

How to Apply

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