# Quality Assurance Technologist

Canonical URL: https://primejobalerts.com/jobs/quality-assurance-technologist

Company: Coca-Cola Beverages Zambia

Category: Accounting

Location: Zambia, Lusaka

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-29

Expires: 2026-10-05

## Job Description

Closing Date
2026/10/05

Reference Number
CCB260928-1

Job Title
QUALITY ASSURANCE TECHNOLOGIST

Job Category
Manufacturing

Company
Coca-Cola Beverages Zambia

Job Type
Permanent

Location – Country
Zambia

Location – Province
Not Applicable

Location – Town / City
LUSAKA

Job Description
To ensure that all the operational requirements are managed to meet the product and packaging quality requirements as set by CCBA and the Coca-Cola Company and adhere to the required applicable local regulatory requirements.

Key Duties & Responsibilities
1. Understand and Implement Business Strategic Priorities

- Align Quality goals and objectives with Business Strategic Priorities

- Engage with internal customers to develop partnerships and capability

- Leads the implementation of Quality (Control) at source and the development of the Quality Assurance function at plant level

### 2.

- Maintenance of the Quality system and ensure CCBA and TCCC standards are met

- Ensure Quality Governance, Good Manufacturing Practice and Good Laboratory Practice standards are maintained in all facilities

- Review and Interpretation of SPC data and ensuring that this knowledge is extended to the production lines

- Monitor the implementation of the non-conformance program. Final decision on rejections lies with the QAT

- Ensure that the Sanitation Matrix is adhered to and ensure that data is reviewed by the QC

- Review all quality related data and ensure that daily data review routines are kept by QCs. Implement corrective action for data integrity issues

- Ensure that corrective action is taken by the relevant responsible individuals

- Ensure that all quality related packaging and ingredient problems are properly documented, reported to the suppliers via procurement and review corrective action plans presented by suppliers.

- Review suitability of level 1 and level 2 Quality KPI’s for SC Ways teams

 3. Manage the Quality and Laboratory Environment

- Lead the CCBA QAQC function

- Manage laboratory Equipment and Consumables

- Ensure that SPC and Capability Surveys as well as Trade Quality and age surveys are done at required frequencies

- Oversee specialised testing e.g. Micro. Ensure that results are reviewed and assist production team leaders with trouble shooting and resolving of micro issues in the plant

- Develop Quality Capability (Skills, Competence & Succession)

- Ensure that relevant reporting is done as per reporting schedules

- Manage Pest Control Programme

- Run the Sensory Evaluation Programme

### 4.

- Ensure that RCA processes relating to quality issues address the relevant root cause

- Assist production teams with this process where required.

- Review quality issue trends and ensure that the appropriate RCA process is followed where basic RCA processes does not address the issues.

### 5. Manage Safety Health and Environmental Standards

- Ensure compliance with safety, health and environmental policies and procedures where applicable

- Contribute to the management of sustainable development issues to achieve key sustainable targets (WUR and EUR)

 6. Human Resource Management

- Lead the CCBA QAQC function

- Manage laboratory Equipment

- Ensure individual KPIs are aligned to KPIs of Country Management Team

- People Management

- Performance Management – On-going, informal performance monitoring, feedback and coaching provided daily or as required

- Leave processes conducted according to policy

- Ensure good employee relations

 7. Deliver Excellence in Customer Service

- Identify and communicate customer needs and expectations

- Build effective relations with internal and external customers

Skills, Experience & Education

- Minimum requirement: BSc degree in Food Technology, Chemistry, General Sciences

- Added advantage: Work experience in the Beverage Industry-FMCG

- At least3 years’ work experience in a relevant SHEQ role in the food industry

General

- The ability to seek and consider all possible and relevant information for problem solving

- Performs and facilitates execution of administrative activities and procedures for the effective execution of own role

- The ability to command attention & respect with confidence and tact.

- Ensures compliance with company policies, procedures and legislation.

- The ability to focus on appropriate detail

- Ability to develop and sustain routine work for long periods of time

- Displays an innate ability to satisfy goals and expectations without being influenced to do so by another person despite circumstances or challenges faced

- Demonstrates ability to work constructively within a team to accomplish organizational goals; taking actions that respect the needs and contributions of others.

- Auditing skills

- Self-development

- Communicate professionally

- Ability to work independently

## Apply

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