# Quality Assurance Assistant Job Artcaffe Nairobi, Kenya

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Company: Artcaffe Nairobi, Kenya

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-07-29

Expires: 2026-09-12

## Job Description

They are looking for a meticulous and technically skilled Quality Assurance Assistant to join their team in a busy food manufacturing environment. In this role, you will be responsible for implementing, monitoring, and maintaining our Food Safety Management System in line with ISO 22000:2018 standards. If you are passionate about food safety, quality, and continuous improvement, we want to hear from you.

### Key Responsibilities

Food Safety Management System

- Implement, monitor, and maintain the organization’s Food Safety Management System in line with ISO 22000:2018 and other applicable food safety standards.

- Participate in Food Safety Team activities, Management Review Meetings, and continual improvement initiatives.

Audits & Verification

- Conduct daily audits and verification of CCPs, OPRPs, and PRPs across the factory and other operational areas.

- Identify and report deviations from CCP, PRP, and OPRP requirements.

- Ensure appropriate corrective actions are initiated, documented, and followed up to closure.

- Escalate significant food safety risks or repeated non-conformities to the QA Manager and relevant department heads.

Customer Complaints & Traceability

- Maintain and regularly update the Customer Complaints Log.

- Analyse customer complaint data and identify recurring trends, patterns, high-risk products, processes, or locations requiring management attention.

- Conduct daily internal and external traceability verification exercises.

- Participate in mock recalls and product withdrawal exercises to assess the effectiveness and response time of traceability and recall systems.

Corrective Actions

- Initiate Corrective Action Requests for major non-conformities identified within production processes.

- Ensure responsible departments develop and implement appropriate corrective actions within defined timelines.

Qualifications & Experience

- Education: Bachelor’s degree or Diploma in Food Science & Technology, Industrial Chemistry, Biochemistry, or a related field.

- Experience: 1-2 years of experience in a busy food manufacturing industry.

- Training:ISO 22000:2018 implementation.

- HACCP implementation.

- Certification: Internal Auditor Certificate in ISO 22000:2018, Food Safety, Quality Management Systems, or a relevant equivalent.

- Knowledge: Knowledge of applicable food safety, occupational health and safety, and quality regulatory requirements.

Added advantage

- Training in FSSC 22000, ISO 9001, ISO/TS 22002, TACCP, VACCP, Food Defence, Food Fraud, or other relevant food safety standards.

- Experience in food sampling and laboratory testing procedures.

- Training in First Aid, Fire Safety, Emergency Response, Incident Investigation, or Risk Assessment.

- Knowledge of regulatory and statutory compliance requirements within the food industry.

### How to Apply

Submit your resume and a cover letter to hr@artcaffe.co.ke, with subject “ACBLQAA-0826” as the subject line.

## Requirements

Apply by email: hr@artcaffe.co.ke

## Apply

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