# Product Research Manager Job Jacaranda Health Canonical URL: https://primejobalerts.com/jobs/product-research-manager-job-jacaranda-health Company: Jacaranda Health Category: Healthcare & Medical Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-10-08 Expires: 2026-11-22 ## Job Description Medical Jobs, Jacaranda Health Jobs.Responsible for leading product research, designing and conducting mixed-methods user research, analysing product usage and engagement data, testing product features, translating research findings into product and programme decisions, and building research processes and standards. Requires a Bachelor’s degree, with a Master’s degree in a relevant field preferred, at least five years’ experience in product, UX, applied, or mixed-methods research. The position is based in Nairobi and requires full-time work. ### Key Responsibilities Product Research Delivery - Design and conduct mixed-methods research (usability testing, lightweight surveys, message and feature experiments, engagement/retention analysis) across PROMPTS, DELTA, and PULSE, answering the reach, engagement & retention, and effectiveness questions in Jacaranda’s Research & Learning Agenda. - Translate product usage data + research insights into clear, actionable recommendations for product, engineering, and design stakeholders. - Prioritize which questions warrant a full study versus a lightweight test, balancing rigor against product delivery timelines. - Accountable for the technical quality, credibility, and actionability of product research findings. Function & Process Building - Design, implement and own the operating model for product research: intake process, success criteria, templates, and documentation standards. - Build the enablement layer (guides, templates, training) that allows product managers to run their own lightweight studies over time. - Manage the function’s own timelines, budget, and resourcing during its build-out phase. - Accountable for product research operating as a credible, repeatable practice, being integrated into Product lifecycles  Stakeholder Partnership & Technical Representation - Partner with Product, Tech, Medical and Data leads, embedding research into the product delivery lifecycle (sprint planning, roadmap reviews). - Represent product research findings to the Head of Department and Technical Team Leadership, connecting product-level insights to Jacaranda’s broader product goals  - Accountable for product research being seen as a trusted, embedded partner to product teams Team Leadership  - Define the scope for, and hire, 1-2 Product Research Analysts as demand grows. - Provide day-to-day technical guidance, structure and quality review of that role’s output.  - Accountable for the analyst’s ramp-up, professional growth, and the quality of work. Qualifications - 5+ years in product/UX research or a closely related mixed-methods research role; experience in digital health, behavior-change, or messaging-based products is an advantage - Bachelor’s degree required; Master’s in a relevant field (e.g. HCI, behavioral science, public health, social science) preferred ### Skills and Competencies - Demonstrated experience building and managing a research practice or function from (templates, process, prioritization) - Strong quantitative literacy: comfort with engagement/retention/usage data (e.g. SMS or product logs), alongside qualitative methods (usability testing, interviews) - Experience in product decision making and influence  - Experience partnering directly with product managers, designers, developers, analysts and engineers inside a product/agile delivery cadence ### How to Apply Click here to apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.