Principal Public Relations Officer
OFFICE OF THE OMBUDSMAN
Job description
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Principal Public Relations Officer
Principal Public Relations Officer
Posted on September 8, 2026 | Job ID: 3706
Application Deadline: 12 days left
Job Description
VACANCY ANNOUNCEMENT@ OFFICE OF THE OMBUDSMAN POSITION: PRINCIPAL PUBLIC RELATIONS OFFICER Location: LilongweOVERVIEW The Office of the Ombudsman is a public body established under the Republic of Malawi Constitution. Section 123 of the Constitution accords the Office of the Ombudsman the mandate to investigate any and all cases where it is alleged that a person or a group of persons have suffered an injustice and there appears to be no any remedy reasonably available by way of proceedings in a court or by way of appeal from court or where there is no other practicable remedy.The Office of the Ombudsman is inviting applications from suitably qualified persons to fill the following vacant positions:Job title: Principal Public Relations OfficerGrade: OMB5Reporting to: The OmbudsmanDuty Station: Office of the Ombudsman – Headquarters (Lilongwe)Key roles and responsibilitiesDeveloping and implementing comprehensive communications strategy for the Office of the Ombudsman;Serving as an official spokesperson for the Office of the Ombudsman;Serving as a link between the institution and the media to ensure that information about programs, plans, events and activities, are fully covered in requisite media houses;Pitching news with and responding to queries from various media houses;Developing and regularly reviewing public relations and communicationsPreparing and Circulating relevant information through newsletters, circulars, and online plattorms including social media and website;Disseminating on behalf of Ombudsman, official statements and information to stakeholders;Maintaining, Updating and Reviewing internal and external communication portals, such as website, newsletters and social media pages;Maintaining digital media archives including photos and videos;Monitoring trends in social media tools, applications, channels, designs and strategy to ensure that the Office is well informed;Advising management and staff on all matters relating to communication;Managing media events such as press conferences, outreach activities and media briefings;Liaising with relevant departments in the production of publicity materials such as brochures, in-house magazine and handouts;Editing, managing and delivering the quarterly bulletins and newsletters and related communications for the Office of the Ombudsman;Designing and organizing a variety of inter-personal public relations programmes or events including press conferences, exhibitions, open days and press tours; andCoordinating drafting of annual report for the Office of the Ombudsman.Qualifications and experienceAccredited Bachelor’s Degree in Mass Communication, Journalism, Humanities, Media and Development, and Media and Culture with at least four (4) years’ post-qualification experience in a related field.Demonstrable knowledge of communication and PR trends.Demonstrable skills in online media content management.Demonstrable skills in developing and implementing communications, PR, Media relations and community stakeholder relations strategies.Demonstrable knowledge of the Malawi media and PR landscape.Knowledge and experience in accountability and oversight functions will be an added advantage.Accredited Master’s Degree in Mass Communication, Journalism, Humanities, Media and Development, and Media and Culture will be an added advantage.Required Competencies and AttributesTeam Player;Public presentation and interaction (effective communication);Technical writing;Excellent market and customer care skills;Public Relations skills;Interpersonal skills;Confidentiality;Integrity; andAbility to work with minimum supervision.