# Principal Internet Banking Officer Job CBK

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Company: CBK

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-10

Expires: 2026-10-25

## Job Description

IT Jobs, CBK Jobs. Responsible for overseeing internet banking services, managing digital banking operations, monitoring system performance, improving customer services, and supporting secure online transactions. Requires a relevant qualification in Information Technology, Computer Science, Banking, Business, or a related field. The position is based in Nairobi and requires on-site work.

Job Summary 

The role holder actively manages and executes implementation tasks for Digital Channels within Core Banking-Digital Channels. Responsible for ensuring that all digital channel transactions are processed and settled accurately and in a timely manner, the specialist resolves customer issues while maintaining strict compliance with regulatory frameworks, policies, and operational procedures.

### Key Responsibilities

- Environment Management: Install, configure, upgrade, and tune digital channels application environments to ensure optimal performance and system reliability.

- System Integration & Development: Oversee development and integration efforts between digital channels, Enterprise Service Bus (ESB), payment gateways (SWIFT, RTGS, M-PESA), and third-party systems.

- Security & Administration: Implement and maintain robust application security and administrative controls across all digital platforms.

- Vendor Support & Reporting: Interface directly with Temenos Corporation for technical support, coordinate Business/MIS report extractions, and distribute data to business units and data warehouses.

- Documentation & Compliance: Ensure all system changes, workflows, and configurations are thoroughly documented to a professional standard and aligned with regulatory requirements.

Qualifications

- Bachelor’s Degree in Computer Science, Business, or a related field.

- Added advantage: Formal training in Internet Banking, Core Banking Platforms, Payment Systems, or Artificial Intelligence.

Experience & Technical Competencies

- Minimum of 6 years of work experience within the financial sector, focusing on digital channels, payment systems, product development, and service excellence.

- Sound knowledge of the Banking Act and regulatory frameworks governing the financial services industry.

- Strong technical understanding of containerization and microservices technologies, including Red Hat OpenShift, Kubernetes, microservices, web services, and SWIFT/RTGS payment system protocols.

### How to Apply

Click here to apply

## Apply

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