# Pensions Operations Officer Job Britam

Canonical URL: https://primejobalerts.com/jobs/pensions-operations-officer-job-britam

Company: Britam

Category: Manufacturing, Transport & Logistics

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-10-19

Expires: 2026-12-03

## Job Description

Insurance Jobs, Britam Jobs. Pensions Operations Officer handles pension payment processing and reporting, requires a business-related Bachelor’s Degree, advanced Excel skills, and 2+ years experience in pension payments (4 years total pension experience). Full-time role in Nairobi.

### Job Purpose

Assist in processing and payment of pension claims and benefits. Approval of payments on assignment by the Team Leader.

### Key Responsibilities

- Updating and reconciling all pension payment transactions on a daily and monthly basis. Suspense management
in all pension payment accounts.

- Constantly liaising with service providers such as scheme custodians, Finance department and investment
managers to ensure that set timelines are achieved in relation to compensation of member benefits.

- Perform end-of-month bank and GL reconciliations and have all owned accounts approved.

- Processing payment of all scheme expenses within the agreed timelines (RBA levy, Instalment taxes, Trustee
Allowances)

- Process payment transactions on the Administration system and through any other channel.

- Preparation of Quarterly Returns of payments and other regulatory returns.

- Capture accurate bank details at the point of processing payments in the system or through any other channel.

- Respond to both internal and external pension payment inquiries concerning benefits, claims process,
commission, payroll services, and the filing/completion of proper forms.

- Preparation of monthly/quarterly and yearly annuity, Income drawdown, and DA reports.

- Record all pension payment transactions and maintain accurate payment registers.

- Processing of payrolls for annuities/Income drawdown and commissions for all intermediaries by the due date.

- Approval of payments as per the defined approval matrix.

- CRM requests resolutions as per TATs.

- Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required

- Bachelor’s degree in a business-related field

- Advanced Excel reporting – Well versed

- At least two years of experience in pension payment processing; 4 years relevant experience in the pensions.

### Technical/ Functional competencies

- Pension Regulatory Requirements

- Claims Assessments

- Ability to compute Benefits

### How to Apply

Click here to apply

## Apply

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