Pensions Operations Officer Job Britam
Britam
Job description
Insurance Jobs, Britam Jobs. Pensions Operations Officer handles pension payment processing and reporting, requires a business-related Bachelor’s Degree, advanced Excel skills, and 2+ years experience in pension payments (4 years total pension experience). Full-time role in Nairobi.
Job Purpose
Assist in processing and payment of pension claims and benefits. Approval of payments on assignment by the Team Leader.
Key Responsibilities
- Updating and reconciling all pension payment transactions on a daily and monthly basis. Suspense management
in all pension payment accounts. - Constantly liaising with service providers such as scheme custodians, Finance department and investment
managers to ensure that set timelines are achieved in relation to compensation of member benefits. - Perform end-of-month bank and GL reconciliations and have all owned accounts approved.
- Processing payment of all scheme expenses within the agreed timelines (RBA levy, Instalment taxes, Trustee
Allowances) - Process payment transactions on the Administration system and through any other channel.
- Preparation of Quarterly Returns of payments and other regulatory returns.
- Capture accurate bank details at the point of processing payments in the system or through any other channel.
- Respond to both internal and external pension payment inquiries concerning benefits, claims process,
commission, payroll services, and the filing/completion of proper forms. - Preparation of monthly/quarterly and yearly annuity, Income drawdown, and DA reports.
- Record all pension payment transactions and maintain accurate payment registers.
- Processing of payrolls for annuities/Income drawdown and commissions for all intermediaries by the due date.
- Approval of payments as per the defined approval matrix.
- CRM requests resolutions as per TATs.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required
- Bachelor’s degree in a business-related field
- Advanced Excel reporting – Well versed
- At least two years of experience in pension payment processing; 4 years relevant experience in the pensions.
Technical/ Functional competencies
- Pension Regulatory Requirements
- Claims Assessments
- Ability to compute Benefits