B
Manufacturing, Transport & Logistics

Pensions Operations Officer Job Britam

Britam

Kenya Full-time On-site
Posted: 1 hour ago
Expires: Dec 3, 2026
Salary: Not listed

Job description

Insurance Jobs, Britam Jobs. Pensions Operations Officer handles pension payment processing and reporting, requires a business-related Bachelor’s Degree, advanced Excel skills, and 2+ years experience in pension payments (4 years total pension experience). Full-time role in Nairobi.

Job Purpose

Assist in processing and payment of pension claims and benefits. Approval of payments on assignment by the Team Leader.

Key Responsibilities

  • Updating and reconciling all pension payment transactions on a daily and monthly basis. Suspense management
    in all pension payment accounts.
  • Constantly liaising with service providers such as scheme custodians, Finance department and investment
    managers to ensure that set timelines are achieved in relation to compensation of member benefits.
  • Perform end-of-month bank and GL reconciliations and have all owned accounts approved.
  • Processing payment of all scheme expenses within the agreed timelines (RBA levy, Instalment taxes, Trustee
    Allowances)
  • Process payment transactions on the Administration system and through any other channel.
  • Preparation of Quarterly Returns of payments and other regulatory returns.
  • Capture accurate bank details at the point of processing payments in the system or through any other channel.
  • Respond to both internal and external pension payment inquiries concerning benefits, claims process,
    commission, payroll services, and the filing/completion of proper forms.
  • Preparation of monthly/quarterly and yearly annuity, Income drawdown, and DA reports.
  • Record all pension payment transactions and maintain accurate payment registers.
  • Processing of payrolls for annuities/Income drawdown and commissions for all intermediaries by the due date.
  • Approval of payments as per the defined approval matrix.
  • CRM requests resolutions as per TATs.
  • Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required

  • Bachelor’s degree in a business-related field
  • Advanced Excel reporting – Well versed
  • At least two years of experience in pension payment processing; 4 years relevant experience in the pensions.

Technical/ Functional competencies

  • Pension Regulatory Requirements
  • Claims Assessments
  • Ability to compute Benefits

How to Apply

Click here to apply

Similar jobs

MS
Warehouse Manager Job M-KOPA Solar
M-KOPA Solar
Kenya Full-time On-site

Logistics Jobs, M-KOPA Solar Jobs. Warehouse Manager oversees warehouse operations, inventory controls, customs clearance, and cross-border logistics, requires a Supply Chain/Logis...

See your job match

Sign in and add your CV/profile to see your match percentage.

Sign in to see match
Salary not listed
View details
RG
Warehouse Manager Job Ramco Group
Ramco Group
Kenya Full-time On-site

Logistics Jobs, Ramco Group Jobs. Warehouse Manager oversees inventory, paper reel storage, and FIFO/FEFO practices using ERP systems, requires a Supply Chain/Logistics Degree or D...

See your job match

Sign in and add your CV/profile to see your match percentage.

Sign in to see match
Salary not listed
View details
Job alerts
Subscribe to matching jobs by country, role, and category.

Create local job alerts

Get matching jobs for your chosen country, role, and category.

See how well this job fits you

Sign in and keep your CV/profile updated to see a match percentage, matching evidence and areas to strengthen.

Sign in to add your profile