Pension Officer – Administration Job KRA

Job description

Administration Jobs, Kenya Revenue Authority Jobs. Looking for an administration job in Kenya? KRA is hiring a Pension Officer – Administration skilled in pension record management, member benefit processing, trust fund administration, and scheme regulatory compliance.

Job Summary

• The jobholder will be responsible for maintaining pension records, processing and reviewing member benefits, verifying pension documentation, and supporting trust fund administration in line with approved policies and procedures.

Duties & Responsibilities

• Support the administration of the Scheme in line with the Trust Deed and Rules, policies, and applicable regulations.
• Maintain accurate pension, contribution, and member records, including post-retirement medical records.
• Process and review pension benefits for retiring members, pensioners, dependents, and beneficiaries.
• Verify and certify pension calculations, payroll changes, benefit payments, and related documentation.
• Support management and administration of trust funds for minors and beneficiaries in line with approved guidelines and legal requirements.
• Reconcile pension records, contributions, and membership data in liaison with relevant departments and service providers.
• Ensure timely processing and payment of pension and related benefits.
• Provide pension information, guidance, and support to members, pensioners, and dependents.
• Maintain proper filing, archiving, and safe custody of pension records and documents.
• Support compliance with statutory, regulatory, and internal control requirements.
• Assist in coordination of member engagement activities including Member education and Annual General Meetings (AGMs).

Person Specifications

For appointment to this job, the candidate must have

• Bachelor’s Degree in Actuarial Science, Economics, Finance, Management, Business Administration, or a related field.
• Minimum of four (4) years’ work experience in pension administration.
• Proficiency in ICT applications.
• Professional training in pensions or retirement benefits administration, including the Trustee Development Programme Kenya (TDPK), will be an added advantage.
• Accounting qualifications will be an added advantage.

Key Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Good interpersonal and communication skills.
• Customer-focused and responsive.
• Proactive, organized, and self-motivated.
• Good ICT and records management skills.

How to Apply

Interested candidates are requested to visit KRA website at https://www.kra.go.ke/careers for full job descriptions and specifications and submit online applications by 10th August, 2026, 23:59hrs.

• It is a criminal offence to include incorrect information in the application and to present fake certificates/documents.
• Canvassing, falsifying or misrepresentation of qualifications will lead to automatic disqualification.
• Only shortlisted and successful applicants will be contacted.
• KRA Staff Pension Scheme is committed to affording equal employment opportunities to men and women, members of all ethnic groups and persons with disabilities. People with disabilities, the marginalized and the minorities are therefore encouraged to apply.
• KRA Staff Pension Scheme does not charge any application, processing, interviewing, or any other fee at any stage of the recruitment process.

Additional Requirements

Successful candidates will be expected to present the following certificates/reports in line with Chapter Six of the Constitution of Kenya 2010:

• Valid certificate of good conduct from the Directorate of Criminal Investigations.
• Valid clearance certificate from Higher Education Loans Board (HELB).
• Valid tax compliance certificate from Kenya Revenue Authority (KRA).
• Current report from an approved Credit Reference Bureau (CRB).