# Outpatient Pharmacy In Charge Job Avenue Healthcare Kisumu, Kenya

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Company: Avenue Healthcare Kisumu, Kenya

Category: Healthcare & Medical

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-07

Expires: 2026-09-21

## Job Description

### Key Responsibilities

- Ensure that the facility has the necessary equipment and ensure that they are in good working condition.

- Ensure timely, accurate and 100% billing of drugs. If the hospital management system is down, liaise with the receptionist /invoicing clerk to inform the client that drugs will be recorded on a manual card and issued then card collected later after the bill has been finalized once the system is back. 

- All processed prescription orders should be well labeled, counter checked then client informed to collect their cards before the medication is dispensed.

- Ensure that all insurances exclusion lists are adhered to.

- Ensure that the Pharm-Tech informs the doctor on equivalent of the out of stock medication and the prescription is amended.

- Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Pharmacy Manager for approval of adjustment by the Stock Controller.

- Prevention of medication errors by counter checking and verifying the prescription on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.

- All stock movements including goods received, goods returned, purchases from petty cash, prescriptions issued to patients on cash, inter-branch transfers or in house clinics, expired drugs, lost or stolen items must be captured in the HIS real time.

- DDA to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Pharmacy Manager for approval of adjustment by the Stock Controller.

- Generate and send LPOs to the respective suppliers.

- Ensure accurate receiving, counter checking and signing of the invoiced orders and delivery notes as per send L.P.O. Drugs with an expiry less than six months should be received with a Letter of Undertaking and returned to the supplier if not consumed within the 6 months.

- Ensure timely and accurate entry of invoices into the hospital management system and that they are well stored to be checked and dispatched to Finance/Accounts by end of the month.

- Ensure a well arranged pharmacy that is neat, presentable dispensing counter and workstation

- Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.

- Ensure timely escalation of any urgent out of stock items to the Pharmacy Manager for manual purchase approval.

- Ensure that any issue pertaining quality is escalated to the Pharmacy  Manager.

- Drugs/surgical items expiry management;

Ensure shelf allocation for weekly checking of expiries and communicate to the Pharmacy Manager.

- Enhance FIFO/FEFO by the use of green stickers on short expiry drugs and share the short expiry list with the doctors to assist in prescribing.

- Expired drugs should be documented, quarantined and disposed as per the PPB regulations. 

- Allocate emergency trolley to ensure its well-stocked at all times and expiry managed

- Ensure that Avenue corporate governance policies and procedures are adhered to.

Prevent, detect and report any fraud or criminal activity 

- Fully implement audit recommendations and attain satisfactory ratings in subsequent audits.

- Ensure all sentinel incidents/events are recorded and reported to the Pharmacy Manager within 24 hours using the provided tools. 

- Maintain and enforce infection control standards when doing extemporaneous preparations.

- Client Satisfaction;

Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.     

- Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.

- Maintain patient privacy and confidentiality at all times.

- Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS

- Any other duty as assigned by your immediate supervisor in line with the job description 

Person Specification

- Bachelor of Pharmacy.

- A minimum of 4 years experience with at least 1 year in supervision

- A valid license as required by the Pharmacy and Poisons Board (PPB)

- Organizational awareness and detail-oriented

- Strong interpersonal and communication skills, teamwork and reliability

### How to Apply

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