Operations Manager at Phina Consultants LTD
Phina Consultants LTD
Job description
Operations Manager at Phina Consultants LTD View Jobs in Consulting / View Jobs at Phina Consultants LTD Posted: Jun 22, 2026 Deadline: Not specified Save Email @gmail.com@yahoo.com@outlook.com Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Phina Consultants Ltd (PCL)is a leading private company incorporated in Kenya. We seek to provide expert solutions to world class services. We provide Smart and Cost Effective Personnel Outsourcing Solutions and Immigration Support Services for Companies and Organizations Worldwide. Read more about this company Operations Manager Job Type Full Time , Onsite Qualification BA/BSc/HND Experience 4
- 6 years Location Kiambu Job Field Real Estate , Sales and Business Development Salary Range KSh 50,000
- KSh 100,000/month Salary: KES 70,000 Gross About the Company Our client is a fast-growing real estate investment and property development company focused on helping investors build wealth through affordable rental apartments and property-backed investment solutions. The company is committed to delivering high-value real estate projects, affordable housing solutions, and sustainable investment opportunities for both local and diaspora investors. The organization operates within Nairobi’s rapidly growing property market, offering innovative apartment investment opportunities, flexible investor-focused solutions, and long-term property management support. Job Summary Our client is seeking a highly organized, proactive, commercially driven, and results-oriented Operations Manager to oversee daily business operations, coordinate project execution, and support business growth initiatives across the organization. The successful candidate will play a key role in driving operational efficiency, improving customer experience, supporting marketing activities, increasing sales performance, coordinating property development projects, and contributing to overall revenue growth. This role requires a hands-on leader with strong operational, commercial, and project coordination capabilities within a fast-paced real estate environment. This is an urgent hire. Role Focus Allocation: 40% Operations Management 30% Marketing & Business Development 30% Project Management
Key Responsibilities
Operations Management (40%) Oversee day-to-day business operations to ensure efficiency across departments Coordinate operational workflows across administration, customer service, sales support, and property management Develop and implement operational systems, policies, and process improvement initiatives Monitor operational KPIs and prepare performance reports for management Ensure efficient coordination between sales, finance, project, and customer success teams Manage relationships with contractors, suppliers, service providers, and external stakeholders Support tenant management processes including maintenance coordination, occupancy management, and issue resolution Ensure compliance with company operational standards, policies, and industry regulations Drive customer satisfaction and operational excellence across all projects Marketing & Business Development (30%) Coordinate execution of marketing campaigns for apartment projects and investment products Support lead generation initiatives and client acquisition activities Work closely with the sales team to improve conversion rates and customer engagement Assist in organizing property launches, site visits, investor meetings, and promotional events Support digital marketing initiatives and client follow-up activities Monitor market trends, customer feedback, and competitor activities within the real estate sector Contribute to strategies aimed at increasing occupancy, investment uptake, and company revenue Build and maintain strong client and investor relationships Support deal negotiations and contribute towards closing sales opportunities Project Management (30%) Coordinate property development timelines and project execution schedules Monitor project milestones and ensure timely communication between contractors, consultants, and management Support project planning, implementation, documentation, and reporting processes Track project deliverables, operational risks, budgets, and timelines Ensure smooth coordination between operational teams and project stakeholders Prepare project progress updates and management reports Support project handover processes and operational readiness for completed developments Ensure projects are executed within agreed timelines and operational standards
Qualifications
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Requirements
Bachelor’s Degree in Business Administration, Operations Management, Marketing, Real Estate, Project Management, or related field Minimum 4–6 years’ experience in operations management within real estate, property development, construction, or investment sectors Strong understanding of operational processes, project coordination, and business administration Proven ability to support sales growth, increase revenue, and contribute to closing business deals Experience coordinating marketing or business development initiatives is highly preferred Strong leadership and team management
skills
Excellent communication, negotiation, and stakeholder management abilities Strong analytical, organizational, and problem-solving
skills
Ability to manage multiple departments and priorities effectively Commercially aware with strong customer relationship management
skills
Proficiency in Microsoft Office Suite and operational management systems Ability to work in a fast-paced and target-driven environment Why Join Our Client? Opportunity to work with a rapidly growing real estate investment and development company Exposure to affordable housing, apartment investment, and property development projects Dynamic and collaborative work environment Career growth opportunities within the real estate and investment sector Opportunity to contribute directly to impactful property investment and development projects across Nairobi Metropolitan areas Check how your CV aligns with this job