Operations Manager
J&J Transport Zambia Ltd
Job description
JOB ADVERT
Operations Manager
Location: Zambia
Reporting to: Chief Operating Officer
Lead Operations. Drive Performance. Deliver Excellence.
J&J Transport Zambia Ltd is seeking experienced and results-driven Operations Managers to lead and optimize our transport and logistics operations across the SADC region.
This strategic leadership role is responsible for managing a large fleet of heavy-duty vehicles, leading multidisciplinary teams, strengthening customer relationships, and ensuring operational excellence, compliance, and profitability.
The successful candidate will be a proactive leader with extensive cross-border transport experience, strong commercial acumen, and a proven ability to drive business growth through efficient fleet management and exceptional service delivery.
Key Responsibilities
- Lead and manage all fleet and operational activities to ensure safe, efficient, and cost-effective service delivery.
- Drive customer retention and business growth through strong stakeholder engagement and service excellence.
- Oversee cross-border operations and coordinate with regional representatives across the SADC region.
- Ensure compliance with statutory, customs, insurance, licensing, and company requirements.
- Manage operational performance, reporting, risk management, and continuous improvement initiatives.
- Collaborate with Finance, HR, Legal, and Documentation departments to support seamless operations.
- Develop, mentor, and lead high-performing teams while promoting accountability and operational excellence.
- Identify opportunities to improve systems, processes, turnaround times, and overall business performance.
Requirements
- Degree or Diploma in Logistics, Transport Management, Supply Chain, or a related field.
- Minimum 10 years’ senior management experience within transport and logistics.
- Strong knowledge of cross-border transportation and customs procedures within the SADC region.
- Proven experience managing large fleets and leading operational teams.
- Sound commercial, analytical, and problem-solving skills.
- Advanced proficiency in Microsoft Office applications.
- Strong leadership, communication, and stakeholder management capabilities.
- Professional Membership: Valid practicing certificate and membership with relevant bodies (ZCILT).
Key Competencies
- Strategic leadership and decision-making
- Results orientation and accountability
- Strong planning and organizational skills
- Emotional intelligence and people management
What We Offer
- Opportunity to lead one of Zambia’s leading transport operations.
- Exposure to regional logistics and cross-border transportation networks.
- Competitive remuneration package aligned to qualifications and experience.
- Career growth within a dynamic and performance-driven environment.
How to Apply
Interested candidates should submit a detailed CV and cover letter, together with copies of relevant qualifications, to:
NOTE: All applicants are thanked for their interest, and only AFTER completed assessments will the shortlisted candidates be contacted further.