Multiple Positions – Higher Education Authority (HEA)

Job description

“Ensuring Quality in Higher Education”

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MULTIPLE POSITIONS

The Higher Education Authority (HEA), a statutory body established under the Higher Education Act, 2013, is mandated to regulate and monitor standards in Higher Education Institutions (HEIs) to ensure quality services and contribute to the enhancement of human capital and accelerated national development.

The Higher Education Authority is inviting applications from suitably qualified Zambians to fill the following positions:

VACANCIES

No.	Position	No. Required
	Senior Human Resource Officer	1
	Programme Accreditation Officer	3
	Inspector Institutional Audits	4
	Registration and Inspections Officer	1
	Standards and Research Officer	1
	Receptionist	1

APPLICATION GUIDELINES

1. Eligibility: Zambians who meet the minimum qualifications and experience for the specific roles are encouraged to apply.

2. Requirements: Your application should include ZAQA validated qualifications, an updated Curriculum Vitae (CV) and a cover letter clearly stating the position applied for.

3. Submission: All applications should be addressed to the Director-General and submitted via the following link https://tinyurl.com/heavacancies3

4. Closing Date: All applications must be received no later than Friday, 18^th September 2026 at 17:00 hours.

DETAILED JOB DESCRIPTIONS

1. SENIOR HUMAN RESOURCE OFFICER (1 POSITION)

JOB PURPOSE

To coordinate the implementation of human resource management and administrative functions to enhance organizational performance, ensure compliance with policies and labour regulations, and support the Manager – Human Resources and Administration in the effective delivery of departmental objectives.

PRINCIPAL ACCOUNTABILITIES

1. Policy Implementation and Support: Supports the development, review and implementation of Human Resource and Administrative policies to provide operational guidance to staff.

2. Human Resource Management: Coordinates implementation of human resource management functions to optimize utilization of human resources.

3. Human Resource Development: Coordinates staff development programmes to enhance staff performance and organizational capacity.

4. Administrative and Logistical Support Services: Coordinates provision of administrative and logistical support services to facilitate efficient operations of the Authority.

5. Budget Support: Prepares and consolidates input into the Human Resources and Administration Section budget to support resource allocation.

6. Monitoring and Evaluation: Supports monitoring and evaluation of departmental programmes to assess service delivery and support improvement initiatives.

7. Workplace Wellness Programmes: Coordinates implementation of staff welfare and wellness programmes including HIV/AIDS awareness activities to promote healthy living.

8. Payroll Management: Coordinates effective payroll administration to ensure timely and accurate processing of employee salaries and statutory deductions

9. Performance Management: Coordinates implementation of performance management systems including the Performance Management Systems to enhance staff productivity.

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

1. Full Form V/Grade 12 Certificate or equivalent.

2. Bachelor’s degree in human resource or related field from a recognised Higher Education Institution.

3. Master’s degree in human resource or related field from a recognised Higher Education Institution (Added Advantage)

4. Must be a member of ZIHRM and have a Valid Practicing License

5. Certification in Talent Management or HR (Added Advantage)

6. Knowledge of Human Resource Management Information Systems (Added Advantage)

Experience

1. Five (5) years relevant experience, two (2) of which must be at Human Resource Officer level or equivalent.

Required Competencies

1. Leadership skills

2. Computer skills

3. Analytical skills

4. Interpersonal skills

5. Supervisory skills

6. Integrity

7. Tact and Diplomacy

1. PROGRAMME ACCREDITATION OFFICER (3 POSITIONS)

JOB PURPOSE

To undertake the accreditation and auditing of Learning Programmes in Higher Education Institutions to ensure that Learning Programmes meet set standards.

PRINCIPAL ACCOUNTABILITIES

1. Policy and Programmes: Participate periodically, in the development and implementation of policies and programmes to provide guidance in the accreditation of Learning Programmes.

2. Accreditation: Processes timely, the documentation for accreditation to facilitate accreditation of Learning Programmes

3. Learning Programme Audits: Facilitates periodically, the monitoring and evaluation of Learning Programmes to ensure conformity to set standards.

4. Research: Undertakes periodically, the conduct of research on quality assurance of Learning Programmes to inform decision making.

5. Reports: Prepares periodically, the state of higher education report on accreditation of Learning Programmes, list of accredited Learning Programmes and other reports to facilitate decision making and inform the public.

6. Budgeting: Prepares timely, Unit budget to facilitate acquisition of resources of the Department.

7. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance.

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

1. Full Form V/Grade 12 Certificate or equivalent.

2. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution.

Experience

1. Nil

Required Competencies

1. Computer skills

2. Analytical skills

3. Research skills

4. Interpersonal skills

5. Tact and Diplomacy

6. Integrity

1. INSPECTOR INSTITUTIONAL AUDITS (4 POSITIONS)

JOB PURPOSE

To undertake the registration and inspections of Higher Education Institutions to ensure that set standards are met.

PRINCIPAL ACCOUNTABILITIES

1. Policy and Programmes: Undertakes periodically, the development and implementation of policies and programmes to provide guidance in the operations of Higher Education Institutions.

2. Registration: Undertakes timely, the registration of Higher Education Institutions to facilitate operations in conformity with regulatory conditions.

3. Inspections: Conduct regularly inspections of Higher Education Institutions to ensure compliance with minimum criteria for operations.

4. Research: Undertakes periodically the conduct of research on topical and emerging issues in higher education in order to inform decision making in the regulation of higher education.

5. Reports: Prepares periodically the state of higher education report, list of registered and established Higher Education Institutions and other reports to facilitate decision making and inform the public.

6. Budgeting: Prepares timely Unit budget to facilitate acquisition of resources of the Department.

7. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance.

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

1. Full Form V/Grade 12 Certificate or equivalent.

2. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution.

Experience

1. Nil

Required Competencies

1. Computer skills

2. Analytical skills

3. Research skills

4. Interpersonal skills

5. Tact and Diplomacy

6. Integrity

1. REGISTRATION AND INSPECTIONS OFFICER (1 POSITION)

JOB PURPOSE

To undertake the registration and inspections of Higher Education Institutions to ensure that set standards are met.

PRINCIPAL ACCOUNTABILITIES

1. Policy and Programmes: Undertakes periodically, the development and implementation of policies and programmes to provide guidance in the operations of Higher Education Institutions.

2. Registration: Undertakes timely, the registration of Higher Education Institutions to facilitate operations in conformity with regulatory conditions.

3. Inspections: Conduct regularly inspections of Higher Education Institutions to ensure compliance with minimum criteria for operations.

4. Research: Undertakes periodically the conduct of research on topical and emerging issues in higher education in order to inform decision making in the regulation of higher education.

5. Reports: Prepares periodically the state of higher education report, list of registered and established Higher Education Institutions and other reports to facilitate decision making and inform the public.

6. Budgeting: Prepares timely Unit budget to facilitate acquisition of resources of the Department.

7. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance.

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

1. Full Form V/Grade 12 Certificate or equivalent.

2. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution.

Experience

1. Nil

Required Competencies

1. Computer skills

2. Analytical skills

3. Research skills

4. Interpersonal skills

5. Tact and Diplomacy

6. Integrity

1. STANDARDS AND RESEARCH OFFICER (1 POSITION)

JOB PURPOSE

To undertake the development and implementation of standards in order to provide a regulatory framework for Higher Education Institutions.

PRINCIPAL ACCOUNTABILITIES

1. Policy and Programme Development: Undertakes the development and implementation of policies and programmes to guide operations of Higher Education Institutions.

2. Standards Development and Implementation: Undertakes timely development and implementation of standar